Experience

• 

  AA Exchange Company (Pvt.) Ltd.

  • Islamabad, Islāmābād, Pakistan

  • Asst. System Administrator

    • Aug 2023 - Present
    • Islamabad, Islāmābād, Pakistan

    • Install, configure, and maintain server systems, storage devices, and related hardware and software components.• Configured multi-door access security system• Troubleshoot and resolve hardware, software, and network-related issues• Managed and deployed CCTV cameras NVR (DVR) 70 Branches• Performs routine maintenance tasks, such as system updates, patches, and backups, to ensure optimal system performance and data integrity.• Managed by Wireless Devices (UBNT)• Provide backup support for the Network Infrastructure Engineer as needed, including but not limited to heavy workload/holiday periods. Collaborates with cross-functional teams to develop and implement IT policies, procedures, and best practices.• Provide technical support to end users, assisting with software installations, network connectivity, and troubleshooting.• Monitor system performance and proactively identify potential bottlenecks or areas for improvement.• Keep up-to-date with the latest developments in IT systems, security, and automotive technologies, and propose innovative solutions to enhance our IT infrastructure

• 

  Jordan Armed Forces

  • Jordan

  • Network Administrator

    • Apr 2019 - Feb 2023
    • Jordan

    • Computer hardware, printers, scanners, video conferencing systems, operating systems & application software Installation & management of CCTV System hardware & software (camera, NVR / DVR)• Installation & management IP Telephone System (Panasonic,• Monitoring & reporting the health status of all IT hardware, internet (Routers), and network devices.• Troubleshooting of hardware and network issues. Management of Servers (Domain Servers, Virtualization Servers)• Installation & configuration of Wired and wireless network devices (network switch, wireless access points/routers/controllers, and configuration of point-to-point bridges, Point-to-Multipoint Bridges).• Management of Load Balancer (Mikrotik, Tp-links, Installation of AMS (Attendance Management System)• Designing and Preparation of network diagrams, manuals for users, and documentation of IT systems.• To maintain data of all IT Assets, Issuance/return records, and inventory of consumables.

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  Pakistan Army

  • Punjab, Pakistan

  • System Support Officer

    • May 2015 - Mar 2017
    • Punjab, Pakistan

    • Troubleshooting Workstation/server issues and downtime management. Implementation and administration of Active Directory, and File Server. Monitoring performance of Systems/Servers and ensuring reliability and availability. Management IT Service Desk Ticketing system & provide IT helpdesk support to staff. Providing Network and system support and troubleshooting as required.• Configuration of accounts for new users on workstations, Outlook, and other business portals. Configuration of VOIP in internal workstations.• To resolve technical issues related to the network.• Installation & configuration of PF-sense.• Kaspersky Endpoint Security System Management.• Installation of domain (Active Directory) and User Management. Basic System Installation (OS and other required software)• Monitoring all Static routes between the company’s network and client-side network and troubleshooting. Protection of Network environment with different anti-malware software.• Employee’s Email creation on the Company’s email portal.• Printers, Scanners, and projector troubleshooting

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  The University of Lahore

  • Islāmābād, Pakistan

  • Asst. System Administrator

    • Aug 2013 - Apr 2016
    • Islāmābād, Pakistan

    • Installation and Configuration 1000 computers for Labs • Install & manage CCTV Cameras and Attendance Machine• Provide hardware and software support for all desktop and laptop users. Provide Support for Windows operating systems• Providing support for Microsoft-related technologies including Windows Server, & VMware, Hyper-V• Support of remote access solutions Remote Desktop• Improvement and monitoring of network security by performing security scans on the network. Diagnose and repair Hardware issues related to laptops, Desktop Computers, Printers, and Scanners. Management of Network Devices (Router and switches)• Troubleshooting of Application and software issues. Network management of LEDs. (IP and Wired connections) System and network devices inventory management.