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Bio

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Haley Smith is a seasoned professional with experience in various roles, including customer service, coaching, and operations management. She holds a Juris Doctor degree from the University of Utah S.J. Quinney College of Law and a Bachelor of Arts in Sport Management from the University of Michigan. Haley has worked with organizations such as the United States Olympic Committee, Utah Olympic Oval, and University of Utah Athletic Department Office of Athletics Compliance.

Experience

  • Syncware
    • Park City, UT
    • Customer Onboarding Manager
      • Jun 2022 - Present
      • Park City, UT

    • Trainings and Customer Service Team
      • Jul 2021 - Present

    • Customer Service Manager
      • Jun 2020 - Jun 2022

    • Figure Skating Coach
      • Oct 2012 - Jun 2022
      • Park City, UT

      -Coach of the 2014 Preliminary Pacific Coast Synchronized Skating Sectional Champions- Skated competitively for 10 years. - Competed nationally and internationally as a member of the Ice Angelz and the University of MichiganSynchronized Skating Teams.- Gold Medalist in Ice Dance and Bronze Medalist in Moves in the Field.- PSA Registered Rating in Group and Synchronized skating and Certified Rated in Moves in the Field.

    • Front Desk Team Leader
      • Sep 2015 - Oct 2016
      • Park City, UT

  • USSA
    • Park City, UT
    • Sport Education Coordinator
      • Jul 2012 - Aug 2015
      • Park City, UT

      • Schedule, coordinate, and staff USSA coaching clinics nationwide• Manage the USSA Coaching Certification database• Manage the USSA Sport Education online store• Manage accounting information for the Sport Education department• Manage two National Coaching Academies including lodging, transportation, and registration• Create and manage the social media strategy for the Sport Education department• Coordinate the annual Club EXCELLENCE conference

    • Operations Coordinator
      • Jun 2011 - Jul 2012
      • Lake Placid, NY

      • Coordinate programs housed at the Olympic Training Centers from requests to housing rosters and schedules• Process USOC athlete support requests including stipends, Elite Athlete Health Insurance, Operation Gold payments, tuition grant and scholarship applications. Maintain the USOC Funded Athlete List• Process all memberships including fielding questions, insuring compliance with membership rules and update partner facilities with current membership data• Assist coaching staff in athlete recruitment by maintaining a database of athletes• Manage compliance with USADA and international federation rules for competition• Assist in the execution of all events ranging from Team Trials to World Championships

    • Marketing Coordinator
      • Aug 2010 - May 2011

      -Assisted in the revision of the athlete agreement including participation in committee meetings-Manage sponsor relationships through monthly emails and monitoring of social media-Write sponsor proposals including rights and benefits packages for potential sponsors-Promote the sport of speedskating though Speedskater Nation fan club including weekly promotions and emails-Identify marketing challenges and create initiatives to solve those challenges within the organization-Maintain a database of athlete sponsors, promotional appearances, and athlete agreement signatures-Created a webisode series to increase sponsor recognition, and promote the Speedskater Nation fan club-Manage fulfillment of Speedskater nation fan members

    • Figure Skating Instructor
      • Jul 2007 - May 2011

      -Teach Learn to Skate lessons to groups of 2-8 individuals-Experience teaching all ages-Private lesson instruction

    • Graduate Assistant
      • Aug 2009 - Apr 2011

      -Audit and monitor records for compliance with NCAA, Mountain West Conferences, and institutional rules and provide reports to supervisors-Draft self-reports of NCAA rules infractions-Conduct rules education sessions for coaches and staff-Assist in the revision of policies and procedures manual-Research using NCAA web portals and interpret NCAA, Mountain West Conference, and institutional rules for coaches, staff and student-athletes-Compile student-athlete financial aid documents and submit to the Mountain West Conference on their behalf for the NCAA Special Assistance Fund

    • International Games Intern
      • May 2010 - Aug 2010

      -Organized and implemented the distribution of commemorative items to members of Team USA 2010-Created templates for managing apparel for the 2012 Olympic Games-Assisted in focus groups with National Governing Bodies to determine 2012 team processing needsAssisted in the delegation registration for the 2010 Youth Olympic Games-Coordinated a team of 5-6 volunteers to distribute apparel to the 2010 Youth Olympic Games delegation-Assisted in the revision of the accreditation tracking for the 2011 Pan American Games -Coordinated a team of 20 volunteers to assist in a warehouse apparel sale-Coordinated with the legal and sport performance departments to deal with athlete rights issues

    • Law Clerk
      • Jul 2009 - Aug 2009

      Document review for a large criminal case in federal court

    • Lead Coordinator
      • Jul 2004 - Jun 2009

      Managed public bobsled ride program at the Utah Olympic ParkImplemented program innovations and improvementsLed retail team of four to five employeesWorked with the track crew to ensure efficient and safe operation of the program

    • Marketing Intern
      • 2005 - 2007

      Game day marketing operations. Worked for football, basketball, hockey, and volleyball.

Education

  • 2014 - 2014
    University of Utah
    Nonprofit Academy for Excellence Certificate, Non-Profit/Public/Organizational Management
  • 2008 - 2011
    University of Utah S.J. Quinney College of Law
    Juris Doctor, Law
  • 2003 - 2007
    University of Michigan
    Bachelor of Arts, Sport Management
  • University of Utah S.J. Quinney College of Law
    Juris Doctor (J.D.)

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Education Management”

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