Experience

• 

  iLuma Medical Communications, Inc

  • United States
  • Pharmaceutical Manufacturing
  • 1 - 100 Employee

  • Account Manager

    • Jan 2024 - Present

  • Senior Program Manager

    • Jan 2023 - Jan 2024

  • Program Manager

    • Jul 2021 - Dec 2022

• 

  S Phase

  • Atlanta, Georgia, United States

  • Account Coordinator

    • Jan 2020 - Jul 2021
    • Atlanta, Georgia, United States

    - Work with biopharmaceutical clients organizing meetings at medical conferences, duties include managing attendees, clients, and materials - Coordinate post-meeting follow-up, such as processing expense reports, updating databases, gathering compliance documents, and processing honoraria - Communicate with clients, attendees, vendors, and team members through all phases of the project to ensure customer satisfaction - Primary point of contact with meeting attendees and provide on-site coordination for assigned meetings

• 

  Conisus LLC

  • Office Manager

    • Oct 2018 - Jan 2020

• 

  Advantage Staffing Solutions

  • Atlanta, GA

  • Office/ HR Manager

    • Aug 2017 - Sep 2018
    • Atlanta, GA

    -Develop organizational procedures and systems for office personnel, including filing, billing, accounts payable, payroll and scheduling-Improve employee and client retention rates through active communication and problem-solving efforts-Bridge management and employee relations by addressing demands, grievances or other issues-Create a comprehensive job description based on hiring manager specifications to be used to present to candidates and to post to job boards and internal gateways

• 

  Regus

  • Luxembourg
  • Facilities Services
  • 700 & Above Employee

  • Community Manager

    • Feb 2017 - Aug 2017

  • Customer Service Representative

    • Feb 2015 - Feb 2017

    -Adeptly handle administrative matters including screening calls, managing calendars, and planning meetings for clients utilizing our office suites-Key point of contact for customers and visitors providing professional service-Ensure continual upkeep and standards of business centre to include offices, meeting rooms and communal areas-Primary resource in assisting customers; preparing offices, trouble shooting technical issues, and assisting with administrative tasks.