Experience

• 

  Almosafer

  • Cairo Governorate, Egypt

  • Senior Manager

    • May 2016 - Present
    • Cairo Governorate, Egypt

• 

  Seera Group

  • Cairo Governorate, Egypt

  • Senior Manager

    • Nov 2016 - Present
    • Cairo Governorate, Egypt

• 

  Thomas Cook

  • Helioplis

  • Market Manager , Gulf , Middle East , Latin American , Australian , American

    • Mar 2012 - 2016
    • Helioplis

• 

  Thomas Cook EGypt

  • Travel Arrangements
  • 700 & Above Employee

  • Supervisor Cairo Inbound

    • Aug 2007 - 2012

    •Work on developing and upgrading the website for Thomas Cook;- Introduce new programmes and ideas to be included on the website;- Operate and correspond with clients to deliver the services with quality standards;- Supervise and direct junior staff; - Attend international travel trade fairs (the Fitur Spain and EIBTM in Spain);- Work as a liaison between the director and the staff in several programmes that I handle like: accountability and processing engineering. These programmes aim to improve the performance of the staff and the company in terms of technology and human resources; and- Manage and maintain strong relationships with local suppliers (Hotels and Nile Cruises), clients and tour operators.2007– Present – Outbound operations-Organize and monitor tour packages;-Maintain business connections with travel agents abroad;-Book hotels and flight tickets for individuals and groups, including transfer and meet and assist services

  • Senior Tour Operator - Inbound Department

    • Jun 2004 - Aug 2007

    - Managed (Booking Hotels, Cruises, Domestic flights, Guides, Meals, Trains to Upper Egypt, facilitate rates from hotel, cruise, transport companies…);- Handled Inbound accounts;- Organized packages;- Helped with Web site prices for web packages, and booking tours;- Designed tailored packages for clients; and- Introduced new ideas and packages

  • *2000 - 2004 - Tour operator - Inbound Department

    • May 2000 - May 2004

    - Managed (Booking Hotels, Cruises, Domestic flights, Guides, Meals, Trains to Upper Egypt, facilitate rates from hotel, cruise, transport companies…);- Trained newly appointed employees;- Organized Thomas Cook's staff yearly trip; andIntroduced new packages.

• 

  Thomas Cook Egypt

  • cairo - Egypt

  • *1998 - 2000 - Assistant International travel Sales Manager

    • May 1998 - May 2000
    • cairo - Egypt

    - Obtain rates from hotels and cruise boats for the Inbound business according to nationality and business obtained;- Assist the International travel Sales Manager for Inbound with quotation;- Follow up on contacts, business & accounts; - Maintain relations with suppliers;- Seek new ideas and strategies to promote business; and- Help arrange bookings for new business.