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Bio

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Hailey Wade is a seasoned hospitality professional with extensive experience in customer service, event planning, and leadership. She has worked in various roles, including box office lead, assistant manager, server, and rental coordinator, and has honed her skills in time management, customer satisfaction, and budgets.

Credentials

  • Servsafe
    -
    May, 2016
    - May, 2026

Experience

  • Live Nation
    • The Fillmore, Silver Spring MD
    • Box Office Lead
      • Nov 2017 - Present
      • The Fillmore, Silver Spring MD

      Assist the box office managers with daily tasks, such as answering phones and talking with customers in the window. Offer the best customer service to customers purchasing tickets and answering questions to the best of my ability. Some other duties include keeping logs, cleaning the office, and w...

  • Bud's Fresh Market
    • Stone Harbor, New Jersey
    • Assistant Manager
      • May 2009 - Present
      • Stone Harbor, New Jersey

      I assist management with daily tasks. Including the training and hiring of new employees. Capable of overseeing all departments and employees while manger is away. In charge of insuring all new items are properly priced and placed into the POS system. Properly changing prices as they increase and...

    • Server
      • Oct 2017 - Nov 2018
      • Elkridge, MD

      Help cater the perfect event from start to finish. Help with setup and breakdown of each event. Events differ from weddings, Birthday parties, and corporate events. Execute each event with the best customer service possible .

    • Intern
      • May 2015 - Sep 2018
      • Avalon, New Jersey

      Was given the privilege to gain knowledge in all aspects of the restaurant business. Daily tasks changed every week. Started out as a busser, learned to communicate with employees and guests. Became a host and learned how opentable operates. Responsible for answering phones, communicating with e...

  • Live! Casino & Hotel
    • Hanover, Maryland
    • Gift Shop Lead
      • Jan 2017 - Sep 2017
      • Hanover, Maryland

      Was promoted within my first 90 days to become a lead. In the lead position I was responsible for the store, guests, and employees. On the employee end, some of my daily tasks were to handle questions and concerns they had and employee scheduling. I also would approve payroll daily. For the store...

  • Target
    • Columbia, Maryland
    • Cashier
      • Nov 2016 - Mar 2017
      • Columbia, Maryland

      In this position I was responsible for operation of the registers. I was also able to work between the guest service desk and registers almost daily. At the guest service desk I was able to handle returns, customer questions, and online pickups. While on registers I would ring guests up quickly a...

    • Phonathon Caller
      • Feb 2016 - May 2016

      I am responsible for calling hundreds of people every shift. Reaching out to friends and family of the York College community, collecting donations for the York College fund. Money went toward better facilities for faculty and students. Donors also had the option to donate to specific sports team...

    • Sales
      • May 2014 - Jan 2016

      At Dunehouse there are 2 businesses operated out of one store. Dunehouse which is a retail store, and Brendan Borek High Tides Memorial Fund. While at Dunehouse I was responsible for operating the register, assisting guests with questions using product knowledge, and opening and closing procedur...

    • Dishwasher, Busser, Rental Coordinator
      • May 2006 - Sep 2008
      • Avalon, New Jersey

      At the Windrift, I received two promotions within three years. I started off as a dishwasher using a dish washing machine to rotate dishware through. Then drying and organizing dishes to be put back onto shelves. in 2006 I was then promoted to banquet staff. Helping to set up for events, serve gu...

Education

  • 2011 - 2016
    York College of Pennsylvania
  • 2008 - 2011
    Middle Township High School

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Hospitality”

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