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Bio

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Hafiz Muhammad Bilal is a seasoned IT professional with extensive experience in network management, DevOps, and cybersecurity. He has worked with various organizations, including Switch Communications, Nexus Informatics, LLC, and Prompt Information Technology Services LLC, where he has implemented network security solutions, managed data centers, and led IT teams. Bilal holds a Master of Science degree in Computer Science from Abasyn University Peshawar and has taught Cisco courses and network management subjects at several institutions.

Experience

    • DevOps | NOC | IT Team Lead
      • May 2023 - Present
      • Pakistan

      - Managing Value Added Services for Jazz and Ufone, improving customer engagement- Overseeing our data center's smooth operation, ensuring reliable and efficient IT infrastructure.- Deploying applications on AWS and connectivity of third-party systems, promoting digital growth and scalability.- Setting up secure VPN solutions for site-to-site connections using ASA, Fortinet, and AWS, protecting important data and communication.- Leading a successful NOC team, ensuring continuous services and high availability for our services and infrastructure.- Managing the IT team, handling deployments and integrations, and playing a key role in shaping the organization's technology.

  • CABSY
    • United Arab Emirates
    • DevOps & Network Engineer
      • Jun 2022 - Mar 2023
      • United Arab Emirates

      - Implement various development, testing, automation tools, and IT infrastructure.- Define and set processes for DevOps operation, including development, testing, release, update, and support.- Encourage and implement automated processes wherever possible.- Select and deploy appropriate CI/CD tools such as Amplify, Code Pipeline, and Jenkins.- Strive for continuous improvement and establish a continuous integration, development, and deployment pipeline (CI/CD Pipeline).- Deploy open-source DevOps tools for CI/CD and automation.- Configure AWS services as needed.- Manage enterprise and cloud networks (Cisco, Versa, Huawei, AWS VPC) and wireless infrastructure using WLC.- Ensure security by managing VPNs and security systems (ASA, Fortigate, Fortinet, AWS VPN).

  • Bakhtar University
    • Kabul, Afghanistan
    • Lecturer in Computer Science
      • Sep 2015 - Aug 2021
      • Kabul, Afghanistan

      - Teaching Key subjects (Network management, Network Strategy, Network security, advanced networking, Cloud Computing, Wireless Networking to BS and MS level.- Development and supervision of various lab activities for computer science courses.- Assisting students in various activities and projects.- Evaluating department programs and participating in committees.- Monitoring department programs and associated activities.- Providing support to the research department- Instructing Cisco courses (Routing Switching, Security, Microsoft, Wireless)

    • Network Engineer (Remote)
      • Mar 2018 - Oct 2020
      • United Kingdom

      - Configuring ASA, adding new rules, configuring NAT configuration, and resolving routing issues.- Configuring VPN, IPSEC (Site to Site) as well as troubleshooting.- Routing configuration between ASA firewall and remote networks.- Managing Checkpoint firewall as standalone.- SIC configuration, Security Policies, Adding New Rules, static Nat, dynamic Nat, adding routes and policy push, Checking Smart tracker and monitor for troubleshooting.- Implementing Zone-based policies. - Smart View Monitor, Smart Event, Web and CLI Backups.- Configuring VPN between AWS and on-premises firewalls (FortiGate, StrongSwan, ASA) - AWS administration, managing IAM users, maintaining EC2 and S3 services - AWS Nat instance creation, Nat Gateways, Customer Gateways

    • Network Engineer
      • Sep 2014 - Sep 2015
      • United Arab Emirates

      - Responsible for implementing network security in UAE. ASA, Cyberoams, Fortigate. - Implementing VPNs and connecting long-distance organizations for better performance and reliability. Implementing security policies and granular restrictions according to the need.- Configuring L2 switches, voice and data VLAN separation, implementing RSTP and Ether channels. - Responsible for maintaining DATA Center servers located in Etisalat DATA Center. connectivity of all the branches. High Availability of Severs and Routers.- Presentations on Cyberoam and other devices when demanded by companies to train their employees.- Remote support for network problems to distanced customers.- Responsible for managing storage over SAN and NAS in an efficient way to protect DATA and its availability to cluster environment for real-time business. - Responsible for maintaining and configuring Email solutions over Cloud Exchange and Office 365.- Handling IP telephony, Data, and Wireless Projects on different platforms. Asterisk, Grand Stream, Avaya, CME, Wireless controllers configuration and maintenance.

  • BRAINS Post Graduate College
    • Hayat Abad Peshawar Pakistan
    • Network Admin/ Instructor
      • Nov 2013 - Aug 2014
      • Hayat Abad Peshawar Pakistan

      - Training and Educating students for CISCO certifications from registered Academy for multi tech environments, and speedy growing network technologies - Resolving Technical issues of organizational Infrastructure in a better and more efficient way without any downtime and hurdles.

    • Network Admin / Lecturer IT
      • Jun 2012 - Nov 2013
      • Kabul

      - Instructing Cisco courses - Teaching Key subjects of Network management, Network security, advanced networking, Software Engineering, Theory of Automaton, Wireless Networking, Operating systems, Computer Architecture, etc to BCS level.

    • Network Intern
      • Jan 2012 - Mar 2012
      • Rawal Pindi

      - Maintenance and trouble shooting of WAN networks, PE and CE router’s monitoring, and corporate customers troubleshooting BGP and OSPF. i.e. Banks and Sub ISPs - Configuring, Trouble shooting, and maintaining VPN Cloud, FTP servers, Proxy Servers, and Tele presence for voice environment.- Configuring and Maintaining Customer Edger routers before as well as after installation at sites

    • Instructor
      • Jul 2011 - Mar 2012
      • Islam Abad

      - Preparing Students for Entry Tests (Engineering and Medical Colleges)- Teaching Degree Level Courses

    • Network Support Engineer
      • Oct 2010 - Mar 2011
      • Peshawar

      - Troubleshooting and maintaining Campus Network, switching, and VLANs management.- Hardware, software, and maintenance of printers and other miscellaneous devices

    • Network Field Engineer
      • Sep 2009 - Jul 2010
      • Peshawar

      - Maintenance and troubleshooting of LAN Ethernet, Multiple ADSL Routers configuration, and load balancing- ADSL Modem/Router Configuration- Troubleshooting of networks and services-related issues- Technical Support on Helpline to DSL Corporate & dial-up Customers

Education

  • 2020 - 2022
    Abasyn University Peshawar
    Master of Science - MS, Computer Science
  • 2008 - 2011
    Institute of Management Sciences, (IM|Sciences)
    Master's degree M.Sc, Computer Science

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