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Hadis Ebrahimi Darsinuei profile image

Hadis Ebrahimi Darsinuei

Front Desk Receptionist at Espinas Hotel Group
Intro Book
Experienced hospitality and travel industry professional with a strong background in customer service and sales.
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Location
Dubai, United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Farsi Native or bilingual proficiency
  • Turkish Limited working proficiency
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Bio

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Hadis Ebrahimi Darsinuei is a seasoned hospitality and travel industry professional with experience in front desk management, sales, and customer service. She holds a Bachelor's Degree in Tourism and Travel Services Management and various certifications in aviation and customer service. With expertise in languages such as English, Farsi, and Turkish, Hadis has worked in various roles including Front Desk Receptionist, Sales & Account Agent, and Sales (Internship) in hotels, travel agencies, and airlines.

Credentials

  • Amadeus and Customer Service Diploma
    Iran Air Institute
    Jan, 2016
    - Apr, 2026
  • Electronic Ticketing
    Iran Air Human Resources Development & Training Center
    Nov, 2015
    - Apr, 2026
  • AIR FARE
    Iran Air Human Resources Development & Training Center
    Oct, 2015
    - Apr, 2026
  • GABRIEL Reservation System Certification
    Iran Air Human Resources Development & Training Center
    Sep, 2015
    - Apr, 2026
  • Ticketing and Cargo in Aviation
    Safineh Parvaz
    Aug, 2011
    - Apr, 2026

Experience

  • Espinas Hotel Group
    • Tehran, Iran
    • Front Desk Receptionist
      • Nov 2020 - Present
      • Tehran, Iran

      Greeted guests and made them familiar with the hotel amenities.Managed the guests’ check-in and check-out processes – including the payments.Sold rooms to walk-in guests

  • Golhaye Safar Travel Agency
    • Sales & Account Agent
      • Sep 2015 - Apr 2016

      • Sold domestic and international tickets and tour packages to a wide range of clients, resulted in a notable increase in sales. • Managed clients’ accounts, including Huawei’s Iran office.

  • Geramian Travel Agency
    • Tehran Province, Iran
    • Sales (Internship)
      • Jan 2012 - Feb 2012
      • Tehran Province, Iran

      - Coordinated communication between our sales team and other travel agencies in order to develop different tour packages, resulted in designing of more than 10 local/international tours in less than a month.- Sold local and international tickets and tour packages.

Education

  • 2009 - 2012
    Elmi-Karbordi University
    Associate’s Degree, A.A.S. Aircraft Maintenance Technician
  • 2019 - 2021
    Elmi-Karbordi University
    Bachelor’s Degree, Tourism and Travel Services Management
  • 2007 - 2009
    Aseman Aviation High School
    High School, Aviation

Suggested Services

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Industry Focus. “Hospitality”

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