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Bio

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Experience

  • Billy Bishop Toronto City Airport
    • Toronto, Ontario, Canada
    • Screening Officer Trainer At Billy Bishop Airport
      • Nov 2018 - Present
      • Toronto, Ontario, Canada

      Dedicated and passionate airport trainer at Billy Bishop Airport, committed to ensuring the highest standards of safety, security, and customer service. Leveraging extensive expertise in aviation protocols, I contribute to the ongoing professional development of airport personnel, fostering a culture of excellence in this dynamic and critical industry.

    • Photo Lab Associate & CSR
      • Nov 2010 - Present

      •Process photos and other photo gift products as customer requirement •Handle customer transactions such as cash, debit and credit card•Respond to customer service issues, escalating to management when necessary

    • Tim Hortons
      • Oct 2010 - Oct 2010

      Back store service

    • Asst Ticketing Manager & Travel Planner
      • Mar 2007 - Jun 2010
      • Dhaka, Bangladesh

      •Responsible for corporate sales, customer services•Reservation with various Airlines•Counselled customers regarding travel •Responsible for all administrative task•Fare calculation.

Education

  • 2011 - 2011
    Everest College North York Toronto,Canada
    Diploma in Banking & Financial Services, Banking & Finance
  • 2011 - 2011
    Everest College Toronto
    Diploma, Banking and Financial Services

Suggested Services

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Industry Focus. “Airlines and Aviation”

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