Bio
Experience
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Billy Bishop Toronto City Airport
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Toronto, Ontario, Canada
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Screening Officer Trainer At Billy Bishop Airport
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Nov 2018 - Present
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Toronto, Ontario, Canada
Dedicated and passionate airport trainer at Billy Bishop Airport, committed to ensuring the highest standards of safety, security, and customer service. Leveraging extensive expertise in aviation protocols, I contribute to the ongoing professional development of airport personnel, fostering a culture of excellence in this dynamic and critical industry.
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Photo Lab Associate & CSR
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Nov 2010 - Present
•Process photos and other photo gift products as customer requirement •Handle customer transactions such as cash, debit and credit card•Respond to customer service issues, escalating to management when necessary
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Tim Hortons
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Oct 2010 - Oct 2010
Back store service
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Rupsha Air Services (Pvt) Ltd
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Dhaka, Bangladesh
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Asst Ticketing Manager & Travel Planner
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Mar 2007 - Jun 2010
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Dhaka, Bangladesh
•Responsible for corporate sales, customer services•Reservation with various Airlines•Counselled customers regarding travel •Responsible for all administrative task•Fare calculation.
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Education
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2011 - 2011Everest College North York Toronto,Canada
Diploma in Banking & Financial Services, Banking & Finance -
2011 - 2011Everest College Toronto
Diploma, Banking and Financial Services
Suggested Services
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Industry Focus. “Airlines and Aviation”
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