Experience

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  Sigma Gamma Rho Sorority, Inc.

  • Cary, North Carolina, United States

  • Operations Director

    • Jun 2022 - Present
    • Cary, North Carolina, United States

    Sigma Gamma Rho Sorority, Inc. is an international sorority founded in 1922 with more than 500 chapters in the United States, Bahamas, Bermuda, Canada, Germany, Korea, and the U. S. Virgin Islands. Members aim to enhance the quality of life within the community through public service, leadership development, and the education of youth. Sigma Gamma Rho addresses concerns that impact society educationally, civically, and economically.The Operations Director will lead a dynamic team at the International Headquarters Office to provide operational oversight for Membership Services, Marketing, and Vendor Relations, as well as indirect support of the Finance, Legal and Information Technology teams to ensure the day-to-day processes run smoothly and effectively.

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  CITY OF HOUSTON HEALTH DEPARTMENT

  • Houston, Texas, United States

  • Senior Community Liaisaon, HHD Project Lead

    • Aug 2020 - Jun 2022
    • Houston, Texas, United States

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  Consultant

  • Actively Seeking Opportunities

    • Jan 2020 - Jan 2022

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  Sigma Gamma Rho Sorority, Inc.

  • Houston, Texas Area

  • Special Assistant To The President

    • Jul 2019 - Jan 2020
    • Houston, Texas Area

    Responsible for the analytical support of the President and CEO of Sigma Gamma Rho, a 90,000-member organization. Coordinated all appointments, including staff meetings, media interviews and member requests. Prepared the President for meetings and interviews with media, community stakeholders and political leaders. Collaborated with the executive board to ensure deadlines and requests of the CEO were completed. Provided support to administrative staff and worked to ensure information regarding the President was shared appropriately. Completed program research, provided analytics and followed up for potential programs and partnerships. Accompanied the President on all travel. Contributed the following: Streamlined CEO mail process to address gaps in mail services and to ensure delays in transfer of President’s mail are eliminated. Completed a review of the corporate website, assisted with updates and submitted suggestions for additional upgrades to improve user experience.

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  City of Houston, Municipal Courts

  • United States
  • Government Administration
  • 700 & Above Employee

  • Public Information Officer

    • Feb 2007 - Jan 2019

    Planned, organized, and implemented programs and services designed to inform the public and mediawith timely and accurate information in matters of the Municipal Courts interest and to provide apositive organizational image. Readily available to respond to all Council members, the Mayor, andall Departments of Government; as required so that procedures, programs, scheduling, events, etc.within Government can properly be reported to the public and media. As the Public InformationOfficer, I serve as the Official Spokesperson for the Municipal Courts in cases of naturalemergencies and therefore have a close working relationship with the City of Houston & HarrisCounty Emergency Operations. Ensured department meets all financial forecasts, and budgets. Developed and implemented municipal court employee web based communication system and newsletter informing employees of all municipal court activities. . Improved operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly with internal departments to provide quality seamless customer service by building a highly skilled open records staff. Consistently met deadlines while demonstrating strong analytical and problem-solving skills to achieve municipal court objectives. Provided information to media outlets by generating news releases, holding press conferences and acting as department spokesperson and media liaison to disseminate municipal courts related information to inform and educate the public Assist Director with budget narratives, quarterly briefings, research and prepare communications material for internal and external audiences.

  • Division Manager, Communications

    • Feb 2007 - Jan 2019

    Oversight of 4 employees in the Public Information Office for who are responsible for ensuring compliance with the Texas Public Information Act. Formulate policies and procedures for communications/marketing and public relations efforts for the department, including all official internal and external communications for the department.

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  University of Houston-Downtown

  • Undergrad

    • 2000 - 2003