Bio
Credentials
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USF Lean Six Sigma Yellow Belt Certification
USF Corporate Training and Professional EducationDec, 2022- May, 2026 -
Security Awareness and Culture Professional (SACP)™
H Layer CredentialingOct, 2021- May, 2026 -
Smartsheet Product Certified User
SmartsheetSep, 2020- May, 2026
Experience
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United States
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Computer and Network Security
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700 & Above Employee
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Director of Training (Americas)
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Aug 2022 - Present
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Senior Corporate Trainer
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May 2021 - Aug 2022
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Executive Assistant to the Chief Growth Officer
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Nov 2018 - May 2021
• Responsible for coordinating the CGO’s schedule along with organizing email and routing communications• Maintaining the integrity of the KnowBe4 Org Chart, ensuring it’s kept up-to-date with new hires, promotions/transfers, terminations and accurate job descriptions using Envisage• Responsible for Growth and QC project compliance through direct follow-up with the department VP’s.• Supported CGO’s downline project needs, e.g. proofreading all internal training modules and running Smartsheet tracking CGO’s projects and programs
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LuLaRoe Gwen Pollack
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Clearwater, FL
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Owner / Operator
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Nov 2016 - Apr 2018
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Clearwater, FL
• Grew company gross income to 260K in sales in first year• Recruited 12 downline and helped them to expand their own businesses • Effectively managed inventory to meet supply and demand needs of my customers• Handled all social media promotion and marketing• Packaging and shipping of all custome...
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MGE MANAGEMENT EXPERTS, INC.
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Clearwater, FL
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Executive Assistant to the Chief Financial Officer
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May 2002 - Sep 2016
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Clearwater, FL
• Planned and coordinated all corporate events and fundraisers • Coordinated travel arrangements for CEO and CFO’s many engagements • Ran errands, including shopping, picking up prescriptions, making appointments • Completely revamped and updated filing system for more efficient and accurate reco...
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Gwen's Custom Cakes
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Clewarwater, FL
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Owner / Operator
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Jan 2013 - Dec 2013
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Clewarwater, FL
Created cakes and deserts for private parties
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Lead Classroom Instructor
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Jan 1996 - Nov 2001
• Effectively managed a team of 6 direct reports• Debugged students in their studies, for example I had one student who was very upset and unwilling to continue with his instruction and I was able to get into communication with him, find the area in his studies he had previously missed and get hi...
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