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Gwen Hatfield is a seasoned Project Manager with 8+ years of experience in banking and financial services, delivering process improvement and financial reporting expertise. She has a strong background in auditing, internal controls, and business process improvement. Gwen has managed projects in the Project Management Office, ensuring approval and prioritization of requests, creation of tracking entries, and weekly reporting of project status. She has expertise in financial accounting, management, and leadership, with a strong focus on process improvement and financial reporting. Gwen is based in O'Fallon, Missouri.

Experience

  • Citi
    • 1000 Technology Drive O'Fallon, MO 63368
    • Project Manager
      • Jun 2016 - Present
      • 1000 Technology Drive O'Fallon, MO 63368

      Ensuring approval and prioritization of incoming Program/Project requests.Creation of Program/Project Tracking entries in the Project Management Office tracking tool.Completion of Initial Labor Estimate (ILE) to determine the total work effort between the PMO Project Manager , Production Support and Front Office resources.Completion of Program/Project data and documentation reviews to ensure adherence to the standard.Maintenance of Production Support Procedures and Playbooks.Weekly reporting of Program/Project status, incoming work requests, capacity, forecasting and Project Tracker Data errors.

Suggested Services

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Industry Focus. “Banking and Financial Services”

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