Experience

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  Cashify

  • Gurgaon, India

  • Operations Manager

    • Jun 2019 - Present
    • Gurgaon, India

    Key Responsibilities.Managing the PAN India Operation.Managing the Daily Basis Complains.Managing the Service Call Center.Managing the Service Centers Managing the Team of 8 Members.Coordinate with Sale TeamInteraction with Partner / Distributors For Service Smooth.Resolution Store Complains

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  Sarguru Enterprises

  • New Delhi Area, India

  • Enterprunere

    • Nov 2017 - May 2019
    • New Delhi Area, India

    Key Responsibilities.Managed the B2B Business (Deal with Amazon , Snapdeal , Flipkart, Paytm etc.)Managed the B2B Accounts.Advertisement and Promotion run on Amazon and FlipkartManaged the Photo shoot, Uploading , Vendor SourcingOMS and Logistic , Payment Reconciliation Product Design from ManufactureBusiness Strategy Market Analysis

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  www.dailyobjects.com

  • New Delhi Area, India

  • Asst.Manager at Operation

    • Apr 2011 - Sep 2017
    • New Delhi Area, India

    Key Responsibilities• Managed the B2B Business (Deal with Amazon , Snapdeal , Flipkart, Paytm etc.)• Managed the B2B Accounts.• Sourced the Vendor's & Managed the Vendor Management accounts.• Managed the Team of 11 Members. • Managed the Order Processing.• Generate Purchase orders for vendors, plan and purchase inventory.• Handling Dispatch of around 800 orders on daily basis.• Sourcing orders to their assigned vendors.• Managed 40-50 suppliers against the daily requirements.• Managed Inventory at Delhi Office. • Maintain the status of support team as per customer’s queries.• Managed the Every Single Product QC.• Managed dispatch data for different courier partners according to their serviceable locations• Coordinating with Account Department regarding supplier’s timely payment and issuing CN• Maintaining Dispatch report.• Managed the Logistic.• Managed the Affiliates Orders. • Managed Own Brand (Daily Objects Cases).• To keep track on Courier payments.• Sourcing New Vendors.• Managed the Category.• Managed the Warehouse

• 

  Jolly Electronics World Sony ASC

  • Delhi

  • Service Incharge

    • Feb 2010 - Feb 2011
    • Delhi

    Key Responsibilities :• Resolving escalated Complaints • Team Leader of the Customer care executives• Quality check on the calls.

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  B. R. Services Sony ADC (Authorized Demo Center)

  • Delhi

  • Team Leader

    • Sep 2008 - Jan 2010
    • Delhi

    Key Responsibilities: • Planning for allotment of shifts for the inflow of calls.• Team Leader of the 10 member team of executives• Quality check on the calls.

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  Desan Internatioal

  • New Delhi Area, India

  • Admin Manager

    • Jun 2006 - Aug 2008
    • New Delhi Area, India

    Key Responsibilities• Store handling • Vendor Relation Management• Client Handling.