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Gulinur Mukhtarova
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Bio
Experience
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Bulgaria
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Quality Analyst
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Dec 2019 - Dec 2021
- Gathering market-specific insights through quantitative and qualitative analysis;- Responsible for the coaching of the team;- Responsible for auditing of performance of the team;- Responsible for planning the audit and prepare meetings with the team;- Responsive for individual coaching sessions on performance.
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Subject matter expert
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Sep 2019 - Dec 2021
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TELUS
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София, Болгария
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teleagent
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Apr 2019 - Nov 2021
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София, Болгария
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JSC Republican Center for Water Sports of Republik of Kazakhstan
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Алматы, Казахстан
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Social Media Marketing specialist
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Sep 2017 - Apr 2019
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Алматы, Казахстан
- Responsible for the website;- Providing information to clients;- Working with the media;- Communicating with followers, respond to queries in a timely manner and monitor customer reviews;- Collaborating with other teams, like marketing, sales and customer service;- Making monthly reports.
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US Consulate in Kazakhstan
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Алматы, Казахстан
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Public Affairs Section assistant at the US Consulate General
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Mar 2016 - Aug 2016
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Алматы, Казахстан
- Working in creative teams;- Organizing workshops within the US Consulate- Organizing festival USKZ FEST.
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Education
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2012 - 2016Kазахский университет международных отношений и мировых языков имени Абылай хана
Bachelor of Applied Science - BASc, Translation Studies
Suggested Services
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Industry Focus. “Outsourcing and Offshoring Consulting”
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