Experience

• 

  Towson University

  • United States
  • Higher Education
  • 700 & Above Employee

  • IT and National Testing Coordinator

    • Nov 2015 - Present

    Consult with departments to identify and meet technology needs effectively and costefficiently.Procure hardware and software while complying with university and state rules regardingprocurement card use and accounting procedures as well as ensuring that technologypurchased is the best fit for the department's needs.Administer and market Localist® Campus Calendar.Implement and manage video streaming solution for divisional events.Work with off-campus vendors to procure products and services.Manage and update divisional websites using OUCampus.Implement and manage accommodated services on behalf of the DSS office such as Kurzweil 3000.Represent the Division of Student Affairs on Campus Technology Coalition Committee andUniversity Technology Advisory Group.Provide technical support for office computers and other divisional technology.Install and manage a 26 camera IP-based security camera system.Conducted Divisional Training workshops on procurement and effective use of MicrosoftWindows and Office.Participate in Educycle, a University-wide initiative to work with Baltimore City and Countyschools and other civic organizations to incorporate STEM education while recycling andreconditioning computers for donation or reuse on campus.Coordinate and administer standardized testing through National Board of Certified Counselors, Law School Admissions Council and Educational Testing Services. Supervise a staff of ~20 proctors and assistant supervisors.

  • Divisional IT Coordinator

    • Oct 2011 - Nov 2015

    Consult with departments to identify and meet technology needs effectively and costefficiently.Procure hardware and software while complying with university and state rules regardingprocurement card use and accounting procedures as well as ensuring that technologypurchased is the best fit for the department's needs.Administer and market Localist® Campus Calendar.Implement and manage video streaming solution for divisional events.Work with off-campus vendors to procure products and services.Manage and update divisional websites using OUCampusImplement and manage accommodated services on behalf of the DSS office such as Kurzweil 3000.Represent the Division of Student Affairs on Campus Technology Coalition Committee andUniversity Technology Advisory Group.Provide technical support for office computers and other divisional technology.Install and manage a 26 camera IP-based security camera system.Conducted Divisional Training workshops on procurement and effective use of MicrosoftWindows and Office.Participate in Educycle, a University-wide initiative to work with Baltimore City and Countyschools and other civic organizations to incorporate STEM education while recycling andreconditioning computers for donation or reuse on campus.

  • IT Support Specialist

    • Dec 2008 - Oct 2011

    2nd Level IT Support Desktop ImagingVirus RemovalLab Imaging using GhostImage Creation using Windows AIK Win PE disk buildingWeb Content ManagementGroup Policy and Active Directory

• 

  Towson University

  • Student Manager

    • Aug 2004 - Aug 2008

    Technology support via phone, email and in person. Account services, hardware and software support, spyware removal, hard drive formatting and OS re-install. Managed 20 employees, developed Sharepoint resources.