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Gregory Hoehner profile image

Gregory Hoehner

Customer Service Team Lead at Terra Systems
Intro Book
Seasoned training expert delivering performance management solutions.
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Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • French Professional working proficiency
  • Spanish Elementary proficiency
Skills
  • Communication Training
  • Instructional Design
  • Workshop Facilitation
  • Performance Management
  • Employee Engagement
  • Show all
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Bio

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Gregory Hoehner is a seasoned professional with extensive experience in training, instructional design, and performance management. He has worked with various clients, including the Singapore Tourist Bureau, Standard Chartered Bank, and British Council. Hoehner has also held positions as a Training Consultant, Learning Performance Consultant, and Principal Consultant.

Credentials

  • Learning Audacity
    LinkedIn
    Dec, 2020
    - May, 2026
  • Articulate Storyline Essential Training
    LinkedIn
    Sep, 2020
    - May, 2026
  • WSQ Advanced Certificate in Learning and Performance (ACLP)
    Institute for Adult Learning Singapore
    Apr, 2020
    - May, 2026
  • LEGO® Serious Play® Certified Facilitator
    Strategic Play Group Ltd.
    Aug, 2015
    - May, 2026
  • LSP-01E Participant Jump Into LSP
    Strategic Play Global
    Aug, 2015
    - May, 2026
  • LSP-02E Certified Facilitator Teams and Groups
    Strategic Play Global
    Aug, 2015
    - May, 2026
  • LSP-02E Certified Facilitator Teams and Groups
    Strategic Play Global
    Aug, 2015
    - May, 2026
  • Myers-Briggs Type Inventory (MBTI) Practitioner
    American Management Association
    Dec, 2013
    - May, 2026
  • Intensive Coach Training Certificate
    NeuroLeadership Institute
    Jan, 2012
    - May, 2026
  • Career Planning & Talent Management Certificate
    Association for Talent Development (ATD)
    May, 2011
    - May, 2026
  • Return on Investment Skill-Building Certificate
    Association for Talent Development (ATD)
    May, 2010
    - May, 2026

Experience

  • Terra Systems
    • Singapore
    • Customer Service Team Lead
      • Jan 2022 - Present
      • Singapore

      Providing the Singapore Tourist Bureau with professional services, including operational support and frontline customer assistance.

  • Amplitude Associates
    • Singapore
    • Principal Consultant
      • Sep 2011 - Present
      • Singapore

      • Consulting to pinpoint clients' performance issues.• Designing and facilitating learning that boosts staff performance at work, i.e. instructor-led, webinars, eLearning, and off-site meetings.• Major clients from banking, insurance, professional services, healthcare, mining, and media.

  • Standard Chartered Bank
    • Singapore
    • Learning Performance Consultant
      • Jan 2007 - May 2011
      • Singapore

      • Responsible for creating global professional development solutions for corporate bankers. Coordinated contributions from subject matter experts, vendors, and support functions. • Managed a program on corporate banking practice for Managing Directors, accelerating their deal making.

  • British Council - (main client of Hoehner Consulting)
    • Singapore
    • Training Consultant
      • Mar 2005 - Dec 2006
      • Singapore

      • Hired as adjunct faculty of The British Council Professional Development Centre.• Facilitated business communication workshops for government and private sector organizations, including manager and cabin crew training for a national carrier airline.

  • Teamworks Clinical Solutions Pte Ltd
    • Singapore
    • Senior Manager eTraining Solutions
      • Apr 2004 - Jan 2005
      • Singapore

      • Initiated the company's eLearning strategy for teaching electronic data capture (EDC) systems to pharmaceutical companies.• Created product developer job competency profiles to enable optimal deployment.

  • ICUS Private Limited, acquired by Oliver Wyman
    • Singapore
    • Principle Consultant
      • Jan 2000 - Dec 2004
      • Singapore

      • Pioneering eLearning designer producing courseware based on clients' subject expertise.• Led design teams and created course design standards for company. Sent to London office to transfer these practices.

  • ST Engineering (subsumed Singapore Technologies, my employer)
    • Singapore
    • Training Consultant
      • Apr 1998 - Dec 1999
      • Singapore

      • Under ST College, led employee induction and team-building training to ensure early staff engagement.• Facilitated a program for new supervisors on adopting values-driven people practices.

  • Ngee Ann Polytechnic
    • Singapore
    • Training Manager
      • Oct 1993 - Jul 1998
      • Singapore

      • Developed first comprehensive employee training plan, enabling greater accountability of training budget.• Led a Teaching Methodology Course, enabling professional teaching standards of first-time lecturers recruited from industry.

Education

  • The George Washington University
    Master of Arts (MA), Education and Human Development (HRD)
  • San Francisco State University
    Master of Arts (MA), English (TESOL)
  • University of California, Berkeley
    Bachelor of Arts (BA), Linguistics

Suggested Services

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Industry Focus. “IT Services and IT Consulting”

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