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Gregg O'connell

Independent Video Producer at GregglesTV

Intro Book

Experienced tech support and business analysis professional with leadership skills.

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Location

Chula Vista, California, United States, US

Skills

Microsoft Office
Troubleshooting
Technical Support
Customer Service
Accounts Payable
Outlook
Social Media
Business Analysis
Process Improvement
Help Desk Support
Leadership
Show all

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Rate

This rate is determined by the professional's skill set, client collaboration, experience and appearance on lineups.

$75.0

Hourly Rate

How This Rate is Calculated

Okay, let’s tackle this. So Gregg has 9 years of experience in tech support, which is a valuable skillset. However, his role as an Independent Video Producer suggests he may have some creative skills as well. He also has experience in business analysis and leadership, which are in demand. Considering his location in Chula Vista, California, and his skillset, I would estimate his hourly rate to be around $75. This is a relatively low estimate, considering the average hourly rate for a tech support specialist in the US is around $40-$60. However, Gregg's experience and leadership skills may justify a higher rate. Let’s check averages. Experienced tech support specialists with leadership skills can average $60-$80 per hour. So I’ll estimate around $75.

Bio

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Topline AI

Gregg O'Connell is a seasoned professional with 9 years of experience in tech support, business analysis, and leadership. He has worked in various roles, including Tech Support Help Desk, Marketing Regulatory Review, and Independent Video Producer. Gregg holds a degree in Liberal Arts from Massassoit Community College.

Experience

GregglesTV
- www.gregglestech.com
- Independent Video Producer
  - Jul 2015 - Present
  - www.gregglestech.com
  GregglesTV is Tech YouTuber producing daily tech news, reviews and walkthroughs
LPL Financial

United States

Financial Services

700 & Above Employee
- Marketing Regulatory Review
  
  Aug 2015 - Mar 2018
- Tech Support Help Desk
  
  Jan 2012 - Jul 2015
  
  Best Call Statistics in Tech Support Help DeskAverage 50-60 incoming phone calls per dayHelp Advisors with technical issues they have with Email, Windows Troubleshooting, Branchnet & Account ViewProvide incoming phone support for Order Fulfillment
- Senior Account Transfers Representative
  
  Jul 2005 - Jan 2012
  
  Responsible for processing Mutual Fund transfers and following up with fund companies for status. Communicated with financial advisors through telephone and fax to inform them of any issues on paperwork .Trained new hires on how to process transfersTested new processes and technology within the Account Transfers department.
SJL Appraisals
- Office Manager/IT Specialist
  - Mar 2004 - Aug 2004
  Created and maintained appraisal orders and scheduled appraisals.Provided troubleshooting for software and hardware problems and tested updated software.Built and maintained company website.
Valuation Administrators
- Appraisal Specialist/IT Help Desk
  - Feb 2003 - Jan 2004
  Interacted with client consultants, reporting status information, daily notification, and processed appraisal order requests and lists.Tracked and documented appraisal process time frames from order placement to receipt of hard copy.Responsible for software and hardware troubleshooting and provided solutions and tested updated software.

Education

Massassoit Community College
Liberal Arts

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Technology and Software Development”

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Gregg O'connell

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$75.0

Hourly Rate