Experience

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  Power Home Remodeling

  • United States
  • Consumer Services
  • 700 & Above Employee

  • Installation Manager

    • May 2023 - Present

  • Remodeling Consultant / Sales

    • Sep 2022 - Present

    • Completed initial sales training with final grade of A.• Sales Rookie Competition winner.• Invited and attended 2022 PVI-SW Expedition and assisted the creative department. • Develop relationships with qualified prospects and existing customers on daily basis.• Strategic presentation development and extensive product knowledge.• Delivery of interactive sales presentation on eco-friendly products and services to decision makers.• Team building and professional development exercises on weekly basis.• Responsible for preparation of sales contracts between customers, company, and financial entities.• Negotiated details of contracts, payments, and finance terms with prospects and existing customers.

  • Customer Development / Marketing

    • Jun 2022 - Sep 2022

    • Member of #1 training class of all 18 territories• Passed initial CD training with final grade of A• Off rookie team within 3rd week• Customer Development Rookie Competition winner• Customer Development personal record 30 appointments and 10 estimates

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  A Level Above Droneworks

  • Austin, Texas, United States

  • Owner and Operator

    • May 2018 - Present
    • Austin, Texas, United States

    • Oversee day to day operations, logistics, and project management while effectively maintaining consistent growth to the organization. • Highly efficient in Crew Resource Management and multi department coordination.• Ensured compliance with all FAA regulations and safety standards as well as Aeronautical Decision Making, resulting in zero incidents across all Unmanned Aerial Vehicle (UAV) flights. • Leveraged military experience with UAV and UGV while serving as Pilot-in-Command for all FPV drones and the majority of DJI platforms. • Accomplished 100% customer satisfaction and repeat business by providing outstanding service while overseeing and maintaining contracts as well as customer relationship management (CRM). • Actively participate in vital disaster recovery planning and testing.• Supported continuous safety by coordinating and performing all UAV maintenance activities and test flights in an accurate and comprehensive manner. • Compliance of OSHA guidelines by using personal protective equipment (PPE) to maintain all safety standard• Directly oversee piloting, filming, photographing, and editing aerial and handheld footage for a diverse customer base.

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  United States Army

  • Fort Drum, NY

  • Non Commissioned Officer in Charge / Operations

    • Apr 2007 - May 2012
    • Fort Drum, NY

    • Served as a Team Leader and key member of the Command Security Team deployed to the Karrada District of Baghdad, Iraq, including UAV/UAG operations within a combat zone. • Earned Army Achievement Medal for achieving zero safety incidents while managing the aforementioned operations. • Directed and facilitated day-to-day operations while supporting 160+ personnel, including coordinating logistics and performing administrative tasks while executing on the spot problem solving skills. • Awarded Army Accommodation Medal for winning 2009 Soldier of the Year out of 18,000 soldier division and was the first of my MOS to accomplish this feat. • Received Army Achievement Medal for leading team to win Top Gun above 8 competing teams. • Held Secret Security Clearance granted by the Department of Defense and ‘Expert’ classification for experience in all aspects of primary military occupation. • Oversaw daily upkeep of all service members records, unit policy development, and distribution of critical information for entire battalion consisting of 700 personnel. • Directly provided dynamic and comprehensive leadership to 30 service members, including training and professional development, adherence to safety standards, and regulatory compliance.

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  Ness Sawchuck Electric

  • Greater Los Angeles Area and Ventura County

  • Electrician

    • Jun 2004 - Mar 2007
    • Greater Los Angeles Area and Ventura County

    • Tasked with performing installations and terminations of both residential and commercial low voltage cabling systems while adhering to all established safety standards and best practices. • Utilized strong critical thinking and issue resolution skills to troubleshoot electrical circuits. • Managed and maintained all equipment while working on various job sites to the highest of standards.• Achieved excellent client satisfaction in Overseeing sales, contract compliance, and customer relations. • Compliance of OSHA guidelines by using personal protective equipment (PPE) to maintain all safety standards.• Installed, configured, and supported LANs, WANs, RJ11, and internet systems.

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  ALLIED INTERNATIONAL CREDIT (UK) LIMITED

  • Valencia, California

  • Collections Manager / Trainer / Human Resources

    • Apr 2000 - Jun 2004
    • Valencia, California

    • Contributed to the development of a positive and productive work environment by hiring, training, mentoring, and monitoring all new employees for a maximum of 90 days from employment.• First handedly created new training program for Valencia branch and was soon thereafter adopted in all branches across the globe to include United States, Canada, and United Kingdom. • Lead and managed up 32 collectors and associated budgets simultaneously• Maximized profitability by establishing new and revamped collection and training tools • Maintained responsibility for the verification, collection, and closeout of delinquent credit accounts in excess of $800K. • Sustained positive client relations through high quality customer service and standards in compliance with the Fair Debt Collection Practice Act and Fair-Trade Commission.• Provided initial and regular scheduled training and through up-to-date methods and techniques in order to achieve maximum productivity. • Monitored team productivity through daily, weekly, monthly, and annual reports and metrics. • Managed records of all new employees in up to 90 days of employment or while on probationary status.