Bio
Credentials
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e-commerce University
DHLNov, 2016- May, 2026 -
Dale Canegie Leadership Training
Dale Carnegie
Experience
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Operations Supervisor
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Apr 2010 - Present
Responsible for meeting PPH and CPU targets for DHL. Managing 30- 55 associates between 4 departments. Encoding, Sorting, Automation, and Dock Operations ( Shipping & Receiving ). Plant Inventory for both DHL and USPS. Analyzing and monitoring daily Quality and Production reports to make adjustments to ensure profitability.
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Operations Supervisor
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Mar 2010 - Present
As an Operations Supervisor at DHL I am responsible for overseeing all departments on day shift. This includes Encoding, Sorting, and Dock Operations. I am tasked to hit company goals and targets which my team has done so consistently. I am a results driver manager with 24 years of leadership experience in the mailing and logistics industry. I have worked with DHL for the past 7 years in this role. Other duties are acting as a Postal Liaison with the USPS to ensure compliance. I have extensive knowledge of USPS regulations. I also am in charge of the Inventory for the terminal to ensure seamless and continuous operations. I currently manage 30-40 employees on day shift.
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CMS
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Baltimore, Maryland Area
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Director of Sorting / Production Manager
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Oct 2004 - Oct 2009
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Baltimore, Maryland Area
Responsible for all Sorting Operations in the facility. Automated plant processing 300k - 700k daily of First Class and Standard letters and flats. Managed 30 - 50 employees over 3 shifts. Also worked with Sales and Customer Service to promote a good customer experience for our customers.
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Jetsort/Ancora Capital
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Baltimore, Maryland Area
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Operations Manager
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Feb 1993 - Sep 2004
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Baltimore, Maryland Area
Managed all sorting operations running a fully automated plant. We used 9 Bell & Howell sorters and processed between 850k - 1 million pieces of first class letters and flats daily. Responsible for developing sort plans and Quality Control processes to ensure on time dispatches and full compliance with USPS regulations. Was the onsite liaison with the Post Office to ensure all postal integrity of the daily mailings for the company. Also adjusted and reorganized operations along with the Director and VP to maximize profitability for the terminal.
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Mannekin Band
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United States
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Professional Touring Musician/ Producer
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Jan 1979 - Oct 1991
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United States
Professional Musician / tour the United States extensively between 1980 -1991Producer / Songwriter recording in New York , LA and London.
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Education
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1976 - 1978Takoma Academy High School
General Studies, Music , Science, General Studies -
1975 - 1978Takoma Academy
High School, General Studies
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