Experience

• 

  MORSCO

  • United States
  • Wholesale
  • 700 & Above Employee

  • Branch Manager (2004 to Present) | Regional Manager (2009 to 2020)

    • 2004 - Present

    Promoted to direct Houston branch operations, with responsibility for a team of 80 employees. Carry out full-scope responsibility and accountability for developing and managing a safe and efficient branch location with a goal of driving sales, profitability, market share, and customer/associate satisfaction. Remain abreast of all branch results and issues. Interact with customers to identify their needs, resolve any issues that may arise, ensure complete satisfaction, and make sure all branch associates consistently demonstrate positive customer service behaviors. Closely monitor revenue and profitability, making adjustments where needed to achieve established targets. Steer team in a challenging, performance-driven environment. Monitor inventory levels to maintain appropriate balance of fast/slow moving items; evaluate warehouse efficiency, including analysis and elimination of waste supplies, utilities, space, and time.Championed a $42M increase in sales within first two years from $30M to $72M.Grew staff from 60 to 80 employees within first two years.Selected to serve as Regional Manager from 2009 to 2020, while continuing to manage the Houston branch; tasked with responsibility for day-to-day performance across 8 branch offices, 120 employees, and $120M in sales of commercial and residential plumbing, waterworks, and HVAC systems as well as showrooms.Managed and supported staff to achieve sales targets and remain motivated.Met with branch managers to determine budgets, targets, and pricing.Created and implemented training for employees.Held regular meetings to review sales and expenditure reports, make recommendations, and address challenges.Analyzed sales performance and data and remained up to date on latest trends to aid in forecasting product and pricing trends.

  • Sales Account Executive

    • 1998 - 2004

    Hired to build and manage Greater Houston Sales Territory, calling on residential single, residential multi, and commercial plumbers for a leading U.S. distributor of commercial and residential plumbing equipment. Grew account from zero to $10M within two years.Won Executive Club Award for ranking in Top 10% in the Company

• 

  Ferguson Enterprises

  • Newport News, VA

  • Outside Sales Representative

    • 1992 - 1998
    • Newport News, VA