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Greg Costa is a seasoned hospitality executive with 22 years of experience in event management, customer service, and leadership. He has held various positions, including Vice President of Hospitality and Strategy at Levy Restaurants and Managing Partner at Vista Hospitality & Logistics Group. Costa has a strong background in managing events, teams, and operations, with expertise in marketing, catering, and team building. With a Bachelor's degree in Business Administration and Management from Marian College, Costa has developed a unique blend of business acumen and industry expertise. He is certified in ServSafe and Techniques for Effective Alcohol Management.

Credentials

  • ServSafe Certification - Trainer Certified
    -
  • Techniques for Effective Alcohol Management Certification – Trainer Certified
    -

Experience

  • Levy Restaurants
    • Baltimore, Maryland, United States
    • Vice President of Hospitality and Strategy
      • Jul 2012 - Present
      • Baltimore, Maryland, United States

      • Coordinate all daily operations and evaluate complete administrative procedure to ensure accurate, efficient, and total quality management.• Drove change and improved the P&L through rigorous market analysis, creating a master plan that addressed operation inefficiencies, implementing innovative solutions and capitalizing on broader revenue streams.• Opening Barclays Center in 2012 worked closely to develop Local 100 Initial Contract. Curator of the Brooklyn Taste food concept to an industry revolutionary level of utilizing local restaurateur’s concepts in a General Concessions operation• Merged two diverse organizations into a successful operating unit by sharing and implementing best practices from both organizations. • Introduce and implement innovative ideas, management techniques, sales/marketing plans, employee incentive/training programs, and customer service policies to enhance overall operations and increase profits.• Recognized by the client as the leader in the absence of the Director of Operations in a tumultuous client relationship among managers.• Overhauled all aspects of the sales and led a complex restructuring of all departments and the management team to ensure the strategic plan and objectives were delivered and the team was positioned for success at T-Mobile Arena resulting in sales growth from $16M to $38M annually.• Managed the separate Union negotiations for Culinary 226, Bartenders/ Servers 165 and Warehouse Teamsters 14 for a 5-year agreement.

  • Vista Hospitality & Logistics Group
    • Cleveland/Akron, Ohio Area
    • Managing Partner
      • Jul 2007 - Jul 2012
      • Cleveland/Akron, Ohio Area

    • Area General Manager
      • May 2006 - Jul 2007

      The Area General Manager to Jacobs Field, Winterhaven Florida Baseball and Cleveland Browns Stadium. Responsible for the entire Food & Beverage Management in the Suites, Restaurants, Clubs and General Concessions.

    • District Manager
      • Apr 1989 - May 2006

      Consistently recognized as a leader at every level with increasing responsibility at the premier accounts for the world leader in Sports and Entertainment Management.

Education

  • 2004 - 2005
    Marian College
    Bachelor's Candidate degree, Business Administration and Management, General

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Industry Focus. “Hospitality”

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