Experience

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  Carrington Mortgage Holdings

  • Vice President Information Technology

    • Mar 2020 - Present

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  Carrington Holding Company, LLC

  • United States
  • Financial Services
  • 700 & Above Employee

  • Director, Enterprise Program Manager

    • Oct 2017 - Mar 2020

    Led the launch and roll-out of Robotics Process Automation (RPA) within the organization using Blue Prism. Led the day to day operations of the Automation Center of Excellence, evaluating areas of new opportunities, and implementation efforts.

  • Sr. Program Manager

    • Oct 2014 - Oct 2017

    Responsible for managing multiple large and complex programs and projects across the enterprise and separate business units. Ensures that projects align with technology solutions to provide the maximum return on investment, and directs IT strategy to support the overall business and align with the Company’s strategic goals and initiatives. Directly or indirectly oversee resources responsible for meeting the needs of the business.

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  Cookie Lee

  • Tustin, CA

  • Director of IT

    • Aug 2005 - Sep 2014
    • Tustin, CA

    Reporting to the CFO, as Director I led the team with responsibility for HelpDesk, Server, Network, Database, Business Analysts, QC/QA, and Web (content and development). I lead the day-to-day aspects of the department and for the last six months have focused primarily on website developments in relationship to process and content (shopping cart).My tenure with the company showed a career path of increasing responsibility. These responsibilities have included the support of all of our mission-critical, Line-of-Business applications (ERP, POS, CRM, etc), and leadership of the Operational Support Systems team where I led the Application Engineers, the BA and QC personnel and the database administrators.

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  Collins Computing

  • Consultant

    • Jul 2001 - Aug 2005

    Systems administrator for the first year. Consultant supporting CRM and Microsoft Great Plains the last three years. Managed clients customizations and change process on existing applications.

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  QuickStart Intelligence

  • Systems Engineer / Instructor

    • Jul 1998 - Jun 2001

    Began setting up all the classes at this Microsoft CTEC Partner of the Year. Transitioned to an instructor position in the classroom and spent the last two years instructing students on Microsoft Server and Networking (TCP/IP) classes.

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  Vanguard University

  • Help Desk Specialist

    • 1996 - 1998

    While a student, I worked in the campus IS department supporting faculty and staff. Performed computer installs and troubleshooting as primary responsibilities.