Bio
Credentials
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Building Rapport with Customers
LinkedInApr, 2024- Apr, 2026 -
Customer Retention
LinkedInMar, 2024- Apr, 2026 -
Customer Service Foundations
LinkedInMar, 2024- Apr, 2026 -
Outlook Essential Training (Microsoft 365)
LinkedInMar, 2024- Apr, 2026 -
Remote Work Foundations
LinkedInMar, 2024- Apr, 2026 -
Account Management: Maintaining Relationships
LinkedInFeb, 2024- Apr, 2026 -
Excel: VLOOKUP and XLOOKUP for Beginners
LinkedInFeb, 2024- Apr, 2026 -
PowerPoint Essential Training (Microsoft 365)
LinkedInFeb, 2024- Apr, 2026 -
Word Essential Training (Microsoft 365)
LinkedInFeb, 2024- Apr, 2026 -
Asking Great Sales Questions
LinkedInJan, 2024- Apr, 2026 -
Creating Your Sales Process
LinkedInJan, 2024- Apr, 2026 -
Effective Listening
LinkedInJan, 2024- Apr, 2026 -
Excel Essential Training (Microsoft 365)
LinkedInJan, 2024- Apr, 2026 -
Excel: Introduction to Formulas and Functions
LinkedInJan, 2024- Apr, 2026 -
Sales Foundations
LinkedInJan, 2024- Apr, 2026 -
Sales Prospecting: How to Connect with Today’s Busy Buyers
LinkedInJan, 2024- Apr, 2026 -
Sales Time Management
LinkedInJan, 2024- Apr, 2026
Experience
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United States
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Advertising Services
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100 - 200 Employee
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Senior Account Executive
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Mar 2023 - Nov 2023
Managed and assisted in the training of a shared assistant. Assigning and overseeing various daily tasks.
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Account Executive
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Mar 2013 - Mar 2023
Used warm leads to create and build large customer base in the promotional products industry. Warm leads via phone, emails, online chat programs. Negotiated and prepared contracts, bids and order forms. Main contact for customer base. Performing all duties throughout the entire order process. Setting up accounts, quoting, order and art approvals, tracking orders, and post order follow ups. Contacted customers about account or information issues, alerting clients of changes for excellent customer service. Including issues with stock, production times, art / logo layouts, and shipping issues. Resolved product issues with suppliers to maintain relationships and deliver quality products to customers. Staying in contact with customers to maintain long lasting relationships.
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Casey Products
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Illinois, United States
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Inventory Analyst
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Sep 1992 - Oct 2012
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Illinois, United States
Fastener distribution
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Education
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1988 - 1992Romeoville High School
Diploma
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