Experience

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  Tingey Injury Law Firm

  • Senior UX Designer / Developer

    • Jan 2023 - Present

    ● Holding the role of Senior UX Designer at Tingey Law Firm, I am instrumental in the advancement of a contemporary and user-friendly CRM system, aimed at streamlining client intake, scheduling, follow-up, revenue tracking, and reporting processes. ● Leading the design of new software solutions through meticulous analysis of requirements, construction of workflow charts and diagrams, exploration of system capabilities, and formulation of detailed system specifications.● Proficiently generating rapid wireframes, mockups, and fully-functional prototypes to expedite the design process● Developing comprehensive style guides, component libraries, and internal design systems to maintain consistency and efficiency across projects● Spearheading design-thinking workshops, focus groups, and usability testing sessions to foster innovation and gather valuable user insights● Actively engaging in daily scrum stand-ups, sprint planning sessions, user testing, and user journey mapping exercises to drive project success

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  Palmetto Fundraising

  • South Carolina, United States

  • Chief Technology Officer - UX Lead

    • Jul 2021 - Jan 2023
    • South Carolina, United States

    ● In my capacity as the UX Team Lead at Palmetto Fundraising, I led the strategic development of a state-of-the-art donation portal, meticulously crafted to deliver an immersive fundraising experience for both internal and external stakeholders. ● Central to my responsibilities was the design of highly-intuitive and responsive websites and interactive dashboards, elevating our user’s satisfaction and engagement.● Within this role, I consistently upheld a standard of excellence, delivering unparalleled user experiences and system designs that pushed the boundaries of contemporary standards and industry trends. ● Conducted rigorous usability testing, comprehensive analytics, and advanced prototyping methodologies to ensure consistently optimal outcomes for our clients● Led cross-functional design teams, orchestrated collaborative efforts in UX planning and development, and ensured seamless alignment with organizational objectives● Taking ownership of all design elements and guides, I meticulously maintained branding consistency across all touchpoints, reinforcing Palmetto Fundraising's identity and reputation.

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  Inhabit®

  • Knoxville, Tennessee, United States

  • Senior UX Designer / Developer

    • Nov 2018 - Jun 2021
    • Knoxville, Tennessee, United States

    ● Held the role of Senior UX Designer / Developer at a prestigious high-end real estate software development firm, contributing to the creation of tailored mobile applications, websites, and dashboards for a diverse client portfolio● Demonstrated proficiency in swiftly generating wireframes, mockups, and fully-functional prototypes to accelerate product development cycles● Developed comprehensive style guides, component libraries, and internal design systems to uphold design coherence across projects● Spearheaded the conception and execution of design thinking workshops and focus groups, fostering an environment of innovation and collaboration to deliver cutting-edge solutions● Actively participated in daily scrum stand-ups, sprint planning sessions, user testing initiatives, and user journey mapping exercises to ensure project alignment with client expectations and industry standards

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  ParkerVision

  • Jacksonville, Florida Area

  • Senior UX Designer / Developer

    • Oct 2017 - Nov 2018
    • Jacksonville, Florida Area

    ● As Senior UX Designer at a top wireless technology firm, I led design for Milo WIFI smart home apps and admin dashboards. I coordinated UX planning with the development team, ensured brand consistency, and crafted custom WordPress sites. Collaborating with executives, I shaped mobile and web strategies aligned with company goals. ● Tasked with designing mobile applications for external clientele and system admin dashboards tailored to internal users, all within the framework of the Milo WIFI smart home product line● Assumed a leadership role in orchestrating and facilitating meetings with the full-stack development team to streamline UX planning and development initiatives● Provided oversight for all design components, guides, templates, and ensured the consistent adherence to branding guidelines● Demonstrated proficiency in crafting WordPress websites utilizing CSS, HTML, and JavaScript, meticulously tailored to project specifications● Engaged in close collaboration with key executive stakeholders, including the CEO, CTO, and Creative Director, to shape and execute company strategies in alignment with organizational objectives

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  City of Jacksonville

  • Jacksonville, Florida Area

  • Business Systems Analyst / UX Designer

    • Apr 2013 - Oct 2017
    • Jacksonville, Florida Area

    ● Held a pivotal role as a Business Systems Analyst and UX Designer within the municipal government of Jacksonville, Florida, spearheading initiatives to optimize operational efficiency and mitigate errors across various departments through software development● Directed the design and implementation of sophisticated systems tailored to specific departmental needs, fostering a culture of productivity and precision● Developed intricate and responsive web applications, mobile applications, and administrative dashboards, custom-tailored to address the diverse requirements of multiple city departments and agencies● Employed a multifaceted approach to design, utilizing working prototypes, wireframes, mock-ups, user journeys, and comprehensive user process flows to guide project development and ensure alignment with stakeholder objectives● Established and maintained style guides, component libraries, and internal design systems, facilitating consistency and coherence in design practices across projects and teams

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  U.S Preventive Medicine

  • Jacksonville, Florida Area

  • Senior Implementation Specialist / Business Analyst

    • Mar 2010 - Apr 2013
    • Jacksonville, Florida Area

    ● Managed data & graphics teams & provided technical support for both hardware & software systems● Worked with clients to gather requirements & resources to implement & manage database systems that were scalable to meet rapid client growth● Developed scripts to increase operational efficiency ● Streamlined operations documentation through creation of auto-populated forms● Wrote SQL queries in order to deploy high-availability data solutions