Experience

• 

  HBC Logistics Ltd

  • United Kingdom
  • Truck Transportation
  • 1 - 100 Employee

  • Night Manager

    • Mar 2023 - Present

    Sole responsibility for the Night operations within the business.Routing for two pallet network depots with upwards of 250 pallets per night, to achieve KPIs in the most cost-effective manner.Booking, pricing, negotiating and allocating loads received.Use of Haulage Exchange.Monitoring and appealing any PCNs received.Monitoring and approval of driver hours.Training and mentoring of staff within the business.Liaising with customers to Director level to support their Logistic operations

  • Team Supervisor

    • Jul 2022 - Mar 2023

  • Transport Controller

    • Feb 2022 - Jul 2022

• 

  WeAreSameDay.com

  • Transportation/Trucking/Railroad
  • 1 - 100 Employee

  • Night Manager

    • Mar 2023 - Present

  • Team Supervisor

    • Jul 2022 - Mar 2023

  • Transport Controller

    • Feb 2022 - Jul 2022

• 

  Poundland & Dealz

  • United Kingdom
  • Retail
  • 700 & Above Employee

  • Store Manager

    • Jan 2021 - Jan 2022

    Recruitment, retention, and coaching of colleagues.Directly responsible for a team of twenty people.Scheduling to strict labour budgets.Successfully reduced shrink in store from 8.3% to 2.2% within 6 months.Increased ATV and footfall through strategic decisions.Provided HR advice and support to an Area of 18 stores - including investigations, disciplinaries, risk assessments and redundancy consultations.Business turnover in excess of £2.8million in a 6000 sq ft unit.

  • Store Manager

    • Oct 2019 - Jan 2021

  • Store Manager

    • Aug 2018 - Oct 2019

  • Assistant Store Manager

    • Feb 2018 - Aug 2018

• 

  Poundworld Retail Ltd

  • United Kingdom
  • Retail
  • 500 - 600 Employee

  • Store Manager

    • Jul 2014 - Apr 2017

    New store opening - recruitment and training of colleagues.Directly responsible for a team of eighteen people.Scheduling to strict labour budgets.Successfully managed internal and external shrink.Ordering of stock and planning of promotional spaces to exceed customer expectations.Increased ATV and footfall exponentially through strategic decisions.Business turnover in excess of £1.5million

  • Assistant Store Manager

    • Feb 2014 - Jul 2014

• 

  Connect Direct

  • Wolverhampton, England, United Kingdom

  • Senior Client Account Manager

    • Apr 2004 - Mar 2014
    • Wolverhampton, England, United Kingdom

    Direct responsibility for three major clients with total annual budgets in excess of £5 million.Implementation of Marketing Campaigns on a monthly and quarterly basis.Recruitment and training of all call centre operators.Liaising with clients to Director level, including managing expectations.Briefing of system requirements on campaigns to the Head of ITMaintaining and cleansing of client databases.Clients benefited from an end-to-end service from quotation, to data sourcing, database management, copywriting, creative, design and reporting.Activity encompassed B2B and B2C sectors and included telesales, direct-mail outsourcing and software design and implementation.Managed in excess of £10m marketing budgets, providing clear direction for maximizing turnover in a congested marketplace

• 

  The Inkerman Arms

  • Luton, United Kingdom

  • Bar Manager

    • Jul 2007 - Feb 2014
    • Luton, United Kingdom

    A busy town centre Public House, offering theme nights, live local bands and guest DJ nights. Clientele were drawn from larger chain venues by our unique atmosphere and in-house developed cocktail menu. Our tenure came to an end when the leaseholder sold out to a developer.