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Graham Hanson is a seasoned executive with extensive experience in IT management, business transformation, and change management. He has held various leadership positions in prominent companies, including SES Water, NHS East Surrey CCG, NHS Surrey, BT, and COLT Telecom. Graham has a strong educational background in Chemical Engineering from Imperial College London and Colfes Grammar School.

Experience

  • SES Water
    • Redhill, United Kingdom
    • Chair - Customer Scrutiny Panel
      • Apr 2016 - May 2021
      • Redhill, United Kingdom

      Chair of an independent group, who advise, scrutinize, challenge and support SESW in the development and implementation of the company’s plans for meeting customers priorities. Objectives include feedback on SESW customer engagement programme, monitoring progress against key measures in SESW plans, providing constructive feedback on SESW future plans, engaging with regulator (Ofwat) as appropriate. The Panel includes representatives of customers, local businesses, consumer groups, environmental groups and local administrators (councils etc).

    • Governing Body - Board Member
      • Mar 2013 - Jun 2017
      • Surrey

      Non- executive member of the Governing Body of the Clinical Commissioning Group for East Surrey. Chair of the Audit committee. Commissioning budget of £200m.

  • NHS Surrey
    • Leatherhead
    • Deputy Chairman (Transition) & Non Executive Director
      • Jun 2009 - Mar 2013
      • Leatherhead

      Member of the Board for the NHS Surrey Primary Care Trust. Deputy Chairman with responsibility for Transition. Chair of Transition Assurance Committee (managing change and transition to new Health structure); member of Audit Committee. Commissioning budget of £1.7bn

    • United Kingdom
    • Telecommunications
    • 700 & Above Employee
    • VP, Transformation & Systems
      • Jan 2007 - Oct 2010

      Procurement change management and systems management

    • VP, Operations Global Business Management
      • Sep 2005 - Dec 2006

      Responsible for operational improvement and efficiency across GBM in support of the President. Encompassing e.g. extending the agreed GS strategy to define strategic priorities and actions for GBM, driving margin and efficiency improvement programmes, developing sector/market propositions in support of objectives etc. Key focus has been performance management & improvement.

    • VP, Business Development
      • Jan 2004 - Aug 2005

      Responsible for all aspects of M&A that relate to BTGS; extending the agreed GS strategy to determine the key strategic gaps that need to be filled by inorganic activity and identifying, qualifying and progressing appropriate M&A targets to meet the agreed needs.

    • Group Director, Corporate Development
      • 2000 - 2004

      Management Board responsibility for developing and implementing COLT’s business strategy and 5 Year Plan, with specific focus on identifying the city roll out plan for geo business growth, and including successful management of the roll out of DSL/broadband as a tactical city growth tool.

  • GN Comtext
    • London, United Kingdom
    • President & CEO
      • Sep 1996 - Dec 1999
      • London, United Kingdom

      Messaging business, focusing on shipping & finance sectors. Original focus on telex, and evolved into broadcast fax and email. Worldwide operations. Business was sold by GN Group in early 2000's.

    • Director, European telecoms
      • 1995 - 1996

      Responsible for developing a strategic approach for Andersens to build a leading position in professional services support to the telecoms industry; covering a region that encompasses Europe, Middle East, India and Africa.

    • Director, BT Europe Strategy & Business Development
      • 1990 - 1995
      • Paris

      Member of senior mgt team building BTs entry into Europe. Played key role in negotiations of JV in Sweden (Telenordia), and supported JV negotiations in Germany, Italy, France.

    • Head of Payphones
      • 1987 - 1989

      Profit centre responsibility for this £300m business, given a specific objective to meet the target agreed with Oftel of having 95% of payphones operational at any one time by March 1989 - and then to drive the business forward to revenue and profit growth

Education

  • 1970 - 1973
    Imperial College London
    BSC (Eng) Hons in Chem Eng, Chem Eng
  • 1963 - 1969
    Colfes Grammar School

Suggested Services

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Industry Focus. “Utilities”

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