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Grace Kam
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Bio
Credentials
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Certificate Of Basic Course in Counselling for Nurses
ASPIRE Asia Pacific Initiative on ReproductionJul, 2022- Apr, 2026 -
Verified International Academic Qualifications
World Education ServicesMar, 2021- Apr, 2026 -
Certificate Course in Infertility Counseling
香港大學May, 2018- Apr, 2026 -
Certificate in Steam Receivers Operator Course
Occupational Safety & Health CouncilSep, 2017- Apr, 2026 -
Certificate in Peri-operative Nursing
Association of Hong Kong Operating Room NurseDec, 2010- Apr, 2026 -
Physical Assessment at the bedside
美國加州大學洛杉磯分校Nov, 2010- Apr, 2026 -
Advanced Infusion Therapy & Safety Venipuncture Techniques
Hong Kong Sanatorium & HospitalApr, 2009- Apr, 2026 -
Basic Life Support Course (For Health Care Provider)
American Heart AssociationAug, 2023- Apr, 2026 -
Advanced Cardiovascular Life Support (ACLS)
American Heart AssociationDec, 2022- Apr, 2026
Experience
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HEAL Medical Group
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Hong Kong, Hong Kong SAR
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Assistant General Manager (IVF)
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Aug 2022 - May 2024
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Hong Kong, Hong Kong SAR
Leading a dedicated healthcare team, I oversee the delivery of exceptional patient care and adherence to protocols in the IVF center. Spearheading strategic planning and development, I optimize operational workflows, resource utilization, and maintaining positive relationships with stakeholders . My role involves managing clinical operations, nurse training, implementing quality assurance programs, and providing operational insights to Finance, Marketing, and Business Development. Cultivating relationships with referring physicians, I drive marketing initiatives to expand our center's reach, collaborate with our sister company, United Family Hospital in China, to enhance patient referral workflows, and contribute to cross-cultural knowledge transfer. Additionally, I played a key role in developing and executing a comprehensive pre-opening plan, including facility setup, equipment procurement, staffing, and regulatory compliance. My commitment to excellence is evident in the recruitment and nurse training of a highly skilled team, fostering a culture of compassion and patient-centered care.
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Registered Nurse Head Nurse
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Mar 2014 - Aug 2022
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香港特別行政區
Having been promoted to Head Nurse in October 2019, I brought extensive experience in providing compassionate care and support to patients undergoing fertility treatments, particularly in IVF procedures. My role involved counseling patients on the intricacies of the IVF process, including stages, medications, and procedures, collaborating with multidisciplinary teams to develop personalized care plans. In a leadership capacity, I oversaw nursing staff, ensuring high-quality care delivery and adherence to protocols while managing day-to-day operations, including scheduling, resource allocation, and budget management. My commitment extended to implementing quality improvement initiatives aimed at enhancing patient outcomes and streamlining processes.
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Prolivfic A.R.T. Centre
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香港特別行政區
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Enrolled Nurse
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Sep 2013 - Mar 2014
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香港特別行政區
I delivered compassionate care and support to patients undergoing fertility treatments, specializing in IVF procedures. My responsibilities included providing Intra-Operative Support by preparing the operation theater for IVF procedures, ensuring strict adherence to sterility protocols, collaborating with reproductive endocrinologists and embryologists during retrieval and transfer procedures, and offering emotional support to alleviate anxiety and discomfort. Additionally, I offered comprehensive Post-Operative Care by monitoring patients' vital signs, tracking recovery progress, and addressing potential complications. I administered post-operative medications, managed pain, provided instructions for self-care, and facilitated follow-up appointments, ensuring ongoing support, and addressing patients' questions and concerns throughout the recovery process.
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Hong Kong Sanatorium & Hospital
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香港特別行政區
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Enrolled Nurse
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Dec 2008 - Aug 2011
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香港特別行政區
In my previous role, I excelled in delivering compassionate care throughout fertility treatments, with a specialization in IVF procedures. Taking charge of intra-operative responsibilities, I ensured sterile environments and collaborated seamlessly with medical teams to optimize patient outcomes. My commitment extended to providing comprehensive post-operative care, where I diligently monitored vital signs, administered medications, and offered continuous support for patients' recovery, contributing to a holistic and patient-centered approach to healthcare.
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Education
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香港公開大學
Bachelor's degree, Nursing
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