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Grace Egba profile image

Grace Egba

Customer Service Representative at Fina Trust Microfinance Bank
Intro Book
Banking professional with experience in customer service and financial operations.
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Location
Lagos, Lagos State, Nigeria, NG
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Bio

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Grace Egba is a seasoned banking professional with extensive experience in customer service, account management, and financial operations. She has worked in various roles, including Bank Teller, Customer Service Representative, and Sales Associate, with a strong foundation in business administration and management.

Experience

  • Fina Trust Microfinance Bank
    • Ikeja, Lagos State, Nigeria
    • Customer Service Representative
      • Mar 2021 - Present
      • Ikeja, Lagos State, Nigeria

      Warmly welcomed and attended to customers to allow continuous business Excellently attended to walk in customers’ enquiries, requests and also resolution of all complaints Ensured that the banking hall portrayed the image of the bank Reviewing and Opening of accounts with full documentations without delayReviewed all loan files available for disbursement, ensuring that the loan is approved by the approving parties before disbursement Registered and ranged cheques on the system before issuance Issuance of Cheque books and ATM cards for customersPrepared and sent daily and weekly cash flow reports

  • Vivano beddings and more
    • Lagos, Nigeria
    • Sales Associate
      • Sep 2020 - Feb 2021
      • Lagos, Nigeria

  • Guaranty Trust
    • Bank Teller
      • Apr 2019 - Mar 2020

      •Handling customers’ transactions; deposits and withdrawals.•Provide information to customers about the banks’ products and services.•Balance end-of-day transactions as well as reconciling call-overs.•Reviewing and opening of accounts with full documentations without any delay.•Prepared and sent daily and weekly reports.

  • Leadway
    • Suru Lere, Lagos, Nigeria
    • Administrative Intern
      • Apr 2018 - Sep 2018
      • Suru Lere, Lagos, Nigeria

  • TRIXIBELL LIMITED
    • Lagos Island, Lagos, Nigeria
    • Customer Service Representative
      • Mar 2015 - Jun 2017
      • Lagos Island, Lagos, Nigeria

Education

  • University of Lagos
    Bachelor's degree, Business Administration and Management, General
  • Yaba College of Technology, Yaba, Lagos
    National diploma, Business Administration and Management, General

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Financial Services”

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