Experience

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  Sears Automotive Centers

  • Baltimore, Maryland Area

  • Area Manager

    • Apr 2015 - Present
    • Baltimore, Maryland Area

    Area Manager for Baltimore Sears Auto. Operations and sales mangement. Assist centers in mantaining profitable execution of sales and service. Instruct and assist Customer Service Assoc. in providing great automotive services to all customers. Quality checks on transactions and review of company processes. Identify opportunities in sales trends and advise adjustments.

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  Hall Investments English Inc.

  • Annapolis, Maryland

  • Manger

    • Nov 2014 - Present
    • Annapolis, Maryland

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  7-Eleven

  • 415 W. Franklin Street

  • General Store Manager

    • Jun 2014 - Oct 2014
    • 415 W. Franklin Street

    Store Operation and Success. Develop product assortment that meets the needs of the neighborhood. Offer Hot/Fresh food quickly and with great service. Train staff to exceed company standards.

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  AMF

  • AMF College Park Lanes

  • Experienced General Manager

    • Nov 2009 - Jan 2014
    • AMF College Park Lanes

    Top producer in sales and costs controls. Doubled revenue in three years, exceeded EBITDA by over 20% and developed team for promotion. Increased customer satisfaction and set standards. I took the lead role in district marketing for Open Play and also the development of League Play. I increased the League revenue by more than ten percent in my second year and increased corporate events by more than one hundred percent during the same time frame.

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  Panera Bread

  • Towson, Maryland

  • Manager

    • 2005 - 2008
    • Towson, Maryland

    Part of winning team at top producing, high volume location in Towson, Maryland.

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  Bennigan’s

  • Security Square - Baltimore

  • General Manager

    • 2003 - 2005
    • Security Square - Baltimore

    Took over troubled, under producing store and cut costs and increased volume. Developed a destination of choice through engaging 92Q radio personality "Reggie Reg" and his Monday Night Football remote from our location. Retrained staff to greatly influence customer satisfaction. Developed new training course for all wait staff.

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  Popeyes Louisiana Kitchen

  • Baltimore, Maryland Area

  • Director of Training

    • 1997 - 2003
    • Baltimore, Maryland Area

    Advanced from Asst. Manager to Director of Training for Franchise. Developed a training department from the ground up. Hired/Trained Managers, developed budgets for all locations, opened new stores and was a trouble shooter (Fixer) for under performing locations. Instrumental in trimming fat from the budgets and finding new revenue centers within the organization.

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  Germano's Restaurant

  • Baltimore, Maryland Area

  • General Manager

    • 1995 - 1996
    • Baltimore, Maryland Area

    Managed a Fine Dinning restaurant in the heart of Baltimore's, little Italy district. Responsible for all FOH details, Liquor orders and training.

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  Teledyne Energy Systems

  • Timonimum

  • Desinger

    • 1990 - 1995
    • Timonimum

    Mechanical designer for hydrogen generators. Developed plans for Power Plants and foreign governments. Trained co-workers to go from manual drafting to Auto-Cad

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  US Army

  • 1st Inf Division-Big Red One

  • Sergeant

    • Aug 1982 - Jan 1990
    • 1st Inf Division-Big Red One

    13Echo Cannon Fire Direction/Field Artillery M110A2 Ft Riley, KS/Germany