Experience

• 

  Williams Commerce

  • United Kingdom
  • Software Development
  • 100 - 200 Employee

  • Project Manager

    • Jun 2018 - Present

  • Project Manager

    • Jun 2018 - Present

• 

  Blue Sun Tree

  • Birstall, Leicester

  • IT Manager

    • Sep 2010 - Jun 2018
    • Birstall, Leicester

    • Managing all aspects of IT for the Business including• Microsoft SBS Server, Microsoft Exchange Server, Microsoft SQL• Sage 200 Accounts• Avaya Telephone System• Dash Warehouse Management and Barcoding system including integration with several parcel and pallet shipping companies to allow direct booking of shipments when orders packed reducing errors and costs• Managing Magento Website including data exchange between the Website and Accounts packages• Report writing using SAP Crystal Enterprise to build suites of automated reports to support all areas of the business including Management KPIs• Production of SQL scripts to maintain data standards in the various SQL databases• Managing VPMs via Draytek Routers to allow connectivity for Barcode Scanners between sites and management of four internal networks for a variety of purposes• Hold a MEWP Licence for 1a Vertical Lift and 3A Scissor Lifts

• 

  Alliance & Leicester

  • Narborough, Leicester

  • Intranet Coordinator, Systems & Reporting

    • Nov 2001 - Jul 2010
    • Narborough, Leicester

    • • Managing the migration of the A&L Intranet to the Santander Intranet, following the takeover, including writing supporting reports to identify such things as items not in use• Project planning and management including a key role in the implementation of a Rhythmyx Content Management System for Intranet publishing• Supporting change by planning and communicating system changes to users to minimise the impact of changes on the users’ jobs• Improving the quality if Intranet content through custom reporting based on the CMS database and application databases• Training publishers on new developments introduced to the CMS• Management of Trove, a document publishing tool• Improving the find ability of Intranet content using the Search by managing the Group’s search tool: MondoSearch• Providing feedback to publishers on the use of their pages using Webtrends web analytics• Developing and publishing new departmental areas of the Intranet• Providing support and guidance to Intranet and Trove publishers and managing intranet publisher controls• Departmental Operational Risk Champion providing operational risk reporting to the Risk department• Extensive knowledge of Dreamweaver and Fireworks, HTML and CSS• Basic knowledge of ASP and Java programming

• 

  GLC Associates

  • Self Employed Consultant

    • Apr 2001 - Nov 2001

    • Worked through April seeing through the transition to the new Business Link and implementing a number of new systems funded via DTI transition funding and more recently preparing Management Information reports• Development of a web-sites a range of customers

• 

  Business Link Leicestershire

  • Manager for Information Systems and Technology

    • Sep 1995 - Mar 2001

    • Worked as part of the Senior Management Team• Actively involved in company strategy and change management• Continually Develop ICT Systems to meet changing Business needs• Instilled an IT support culture focussed on internal customer needs• Instrumental in developing the use of the Client Management System, taking it from a sporadically used inconvenience to staff to the first choice for customer intelligence for all staff and the source of approximately 95% of DTI Management Information• Managed connectivity between central site and six satellite offices, as well as four partner organisations over media ranging from ISDN2 to 2Mb megastream• Implemented reporting connectivity between accounts system and client management system enabling a broad range of internal MI requirements to be met• Developed Novell network to enable the use of TCP/IP applications, subnetting and internet access to the desktop• Led the installation and subsequent development of Novell Groupwise mail and diarying software including SMTP mail gateway and migration of users from MS Mail and MS exchange• Successfully managed the installation and ongoing configuration of two successive major telephone systems• Production of SQL scripts to maintain data standards in Oracle database• Implemented remote dial-in computing facility using Cisco RAS server and Win2000 Terminal Server• Developed a robust and secure networking environment (the main file print server had been down only once from 1-1-2000 to 30-4-2001)

• 

  De Montfort University, Leicester

  • Lecturer in Information Systems

    • Sep 1994 - Sep 1995

    • 3gl and 4gl programming including COBOL and SQL• Systems Analysis and Design• Office automation products• Teaching students between HND and MSc level• Involved in supervision of Student Projects and Team Case Studies