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God'spower Richard Omachona is a seasoned technical writer with 10+ years of experience in creating SEO-optimized content, guides, and knowledge base articles for clients with computer-related issues. He holds a Bachelor of Science degree in Computer Software Engineering from Brigham Young University - Idaho and has worked in various roles including Technical Writer, Higher Technical Officer, Teacher, Foreman, and Electrical Engineering Craftsman.

Credentials

  • Ef SET Certificate
    EF Standard English Test (EF SET)
    Dec, 2022
    - Apr, 2026

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Writer
      • May 2023 - Present

      • Created SEO-optimized content for clients with computer-related issues.• Authored guides on fixing network issues, reducing support requests by 30%.• Authored knowledge base articles, addressing typical computer problems and providing effective solutions.• Created guides for software error messages to help users fix issues on their own.• Documented error messages and their troubleshooting steps within software interfaces, enhancing user experience and minimizing user frustration.• Delivered all assigned writing projects on time with a 100% rate of timely completion.

    • Technical Writer
      • Feb 2022 - May 2023

  • Addictive hacks
    • Côte d'Ivoire
    • Technical Writer
      • Feb 2022 - May 2023
      • Côte d'Ivoire

      • Created SEO-optimized content for clients with computer-related issues.• Achieved the company’s 2500-word target on daily articles published.• Created step-by-step troubleshooting guides for computer hardware and software issues.• Wrote articles on common computer issues with self-service solutions, resulting in 20% fewer support calls.• Delivered 100% on-time delivery rate on all assigned writing projects.

  • Federal Medical Centre Abeokuta
    • Abeokuta, Ogun, Nigeria
    • Higher Technical Officer
      • Mar 2021 - Mar 2023
      • Abeokuta, Ogun, Nigeria

      • Executed weekly routine maintenance • Facilitated monthly preventive maintenance to prevent machine failure• Collaborated daily with a team of other technical officers to implement maintenance

    • Teacher
      • Apr 2019 - Jun 2020
      • Akwa Ibom, Nigeria

      • Planned & executed biweekly installation practical classes resulting in examination excellence• Diffused parents’ concerns daily and engaged solutions ameliorating students’ performance• Led 40 NYSC staff members to teach students and keep up-to-date report

    • Foreman
      • Apr 2016 - Jun 2017
      • Kogi, Nigeria

      • Increased profitability by 15% by reducing numbers of damaged ceramic tiles, wasted packaging cartons and team members' laxities.• Led a team of 8 members to ensure optimum work ethic by involving everyone. This gladdened our supervisor who increased our bonus as a result.• Achieved remarkable preventive and corrective maintenance which reduced losses the company may have incurred by frequent breakdown of machines• Outperformed my contemporaries by working hard to meet company’s targets and goals and I was promoted by my supervisor in less than 6 months for my work ethics and willingness to learn.

    • Undergraduate student internship - Electrical Engineering
      • Dec 2014 - Apr 2015
      • Kogi State, Nigeria

      • Completed tasks in testing, organization, time management and collaborated with group members to achieve the company’s set plans.• Maintained work consistency and timing that improved customer’s satisfaction• Built and retained long-term friendships/relationships with customers• Maintained effective and efficient use of testing instruments to continuously ensure optimal performance and minimize errors• Worked 8 hours everyday for 5 days in a week for 4 months

    • Electrical Engineering Craftsman
      • Jan 2007 - Aug 2010
      • Nigeria

      1. Worked on several electrical machines repairing faulty and dead appliances. 2. Accomplished rewinding of burnt machine coils 3. Performed some basic installations.4. Completed daily routine maintenance

Education

  • 2021 - 2024
    Brigham Young University - Idaho
    Bachelor of Science - BS, Computer Software Engineering
  • 2017 - 2018
    Federal Polytechnic, Auchi
    Higher National Diploma, Electrical Engineering (Power and Machines option)
  • 2014 - 2015
    Federal Polytechnic Idah, Kogi state, Nigeria.
    National Diploma, Electrical and Electronics Engineering

Suggested Services

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Industry Focus. “Technology, Information and Internet”

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