Bio
Experience
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Resident Care Assistant
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Freelance
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United States
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Resident Care Assistant
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Aug 2014 - Present
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United States
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Acorn Business Consulting
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Georgetown, MA
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Owner
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2006 - Aug 2023
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Georgetown, MA
Strategic Consulting, including business plan & sales strategy development for small businesses. Implementation of organizational strategies to perfect work flow and time management.
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Caras Training
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Newburyport, MA
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Manager, Performance Consulting
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Feb 2006 - Feb 2015
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Newburyport, MA
Client relations development, project management and consultant. For the last 8 years, she has contributed to the training results of clients throughout North America by bringing techniques and tools from her 20 years of Customer Care Management and Coaching experience.
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Georgetown Education Foundation
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Georgetown, MA
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President
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Mar 2007 - Oct 2012
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Georgetown, MA
Gloria enjoyed serving as President of the Georgetown Education Foundation, raising money and encouraging innovative teaching initiatives within the Georgetown Public School.
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New England Chapter Board Member
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2007 - Sep 2012
As a Board Member of the New England Chapter of SOCAP, Gloria has worked to build membership, plan local meetings, assess speaker proposals and help plan national meeting events.
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Customer Service Manager
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1991 - 1995
Directed a team of 10 customer service representatives. Managed my own accounts. Reported to the VP of Sales.
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Manager Mid-Markets
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1984 - 1989
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Education
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1979 - 1983Tufts University
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1977 - 1979Lynnfield High School
Suggested Services
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