Experience

DXC Connect

• Australia
• Information Technology & Services
• 100 - 200 Employee

• Solutions Consultant

  • Feb 2013 - Present

  Position : Solution Consultant Duties : Delivery for ALU Voice services, Amcom & Mobicall Messaging Solutions. Completing delivery design documents such as As Built, Logical and physical designs. ALU Solutions Architecture (Pre-Sales) Health Solutions, Responding to quotes and designing solutions for the end client. Supporting Managed services contracts. Certified : ALU OXE ACSE R10.0 & 11.0 ACFE R9.1, OXO ACSE R4.0-8.1, ACSR (Alcatel Certified Sales) Amcom Software Messenger 5.5 Certified Professional Installer Training : Actis. Mobicall systems. Show less



Nexon Asia Pacific

• Australia
• IT Services and IT Consulting
• 200 - 300 Employee

• Senior Voice Engineer

  • Sep 2002 - Oct 2012

  01/09/2005 – 03/10/2012 Nexon Asia Pacific Position: Senior Voice Engineer Duties: * Installation, Training, maintenance, support and service of the Alcatel OMNI PCX office. Certified ACSE R4.1 – R8.1 And the management of the following components > IP Trunking > SIP Trunking > ARS > Automated Attendant > MLAA > Hotel > ACD > DECT > VLAN > LOLA > Software upgrades * OXE ACFE R9.1 & ACSE 10.0 * Supply, Installation, service, training and support of 4400/Enterprise equipment * Upgrades/patches. * OMNI Vista management. * Service desk support * Project management 03/10/2002 – 01/09/2005 Heyday Group Position: Senior Voice Engineer (Purchased by Nexon) Duties: * Certified ACFE R1.1 ACSE R2.1 – R3.1 Installation, Training, maintenance & service of the Alcatel OMNI PCX office. And the management of the following components > IP trunking from OXO to OXO, OXO to OXE, OXO to Cisco > SIP trunking from OXO to OXO, OXO to OXE, OXO to Cisco > ARS > Automated attendant > Hotel > ACD > DECT > VLAN > LOLA > Software Upgrades * Installation of 4400 Crystal equipment * Project Management/Service Co-coordinator Show less



Melbourne South

• Australia
• IT Services and IT Consulting
• 200 - 300 Employee

• Voice Engineer

  • Jan 1998 - Jul 2002

  02/09/1998 – 08/07/2002 Commander Australia Pty Ltd Position: Voice Engineer Duties: * Installation & service maintenance of the following Communication Systems: > DECT cordless > DECT 1800 cordless > Kirk cordless > I408 & I+408 > NT40 Compact, NT40 & NT132 > Vision * And the following components of the above phone systems: > Voicemail > Auto attendant > CDR * Installment of Cat 5 structured cabling systems for computer & telephone services. * Receiving and closing of all customer orders * Maintaining log & service books for Company vehicle & mobile. * Introducing clients to new maintenance contracts, rental & leasing agreements. * Onsite sales of the latest telephone systems * Organizing of new & used communication systems to & from stores. * Customer invoicing 01/04/1998 – 01/09/1998 Visionstream Pty Ltd Position: Cabler Duties: * Hauling, jointing & splicing of CX50/32 hard line cable. * Service 6 riser cables * Cabling of multi-dwelling units * Liaising with body corporate & residents * Working to specification of pit & pipe upgrades 01/02/1996 – 31/01/1998 Command Telecommunication Position: Voice Technician Duties: * Installation & service maintenance of the following Communication Systems: > AN616 > BN308-512, 824, 1236-2464 > E208, 308, 616 > HX308, 616, 1224 > N308, 616, 1224, 2260 > S206, 207, 416, 620 > T105, 106, 210 * Cabling of Cat.5, Coaxial, Fibre cables for data computer Show less