Experience

• 

  CGI Group (New York City Passport Agency)

  • Soho, New York

  • Passport Support Associate

    • Feb 2017 - Present
    • Soho, New York

    Application verification, prioritization, scanning and processing through TDIS-PD. Verify batch count and review checks, money orders and postage. Image capture scanning, application processing through PRISM. Determine acceptability of passport quality. Print correct passport endorsements a...

• 

  Bulova

  • Woodside, New York

  • Account Representative

    • Mar 2000 - Jan 2015
    • Woodside, New York

    Answering telephone calls from the Bulova hotline and the direct lines of our National Sales Force salesmen. Extensuve data entry skills include typing new purchase order information and opening new accounts with addresses from across the globe and submitting company coded information into our J...

• 

  J. P. Morgan Chase

  • 55 Water Street, New York, N.Y.

  • Customer Service Representative

    • Sep 1985 - Mar 1998
    • 55 Water Street, New York, N.Y.

    As a D.I.A.L. representative (Direct Inquiry Access Line), assisted branch officers locate cash and/or check deposits not posted to consumer accounts. In depth research included seeking data from microfiche files, working with colleagues with specialized deposit records, and obtaining necessary ...