Experience

• 

  Rinnai Canada

  • Canada
  • Wholesale Building Materials
  • 1 - 100 Employee

  • Manager - Territory Sales

    • Feb 2024 - Present

  • Market Development Specialist

    • Apr 2021 - Mar 2024

• 

  Ex-Sell Sales & Merchandising Canada

  • National Client Services Manager

    • Nov 2019 - Sep 2020

    National Client Services Manager - Walmart/HBC/CTC/Best Buy I oversee infield execution of 5 specific brand ambassadors covering 156 Wal-Mart, 82 HBC, 75Best Buy and the top 150 Canadian Tire stores nationwide. I work with the National Account Manager for our largest customer to ensure their mandate was being executed. I also assisted with expanding their coverage at mass retail, specifically Walmart and CTC.I also provide regular updates to account managers on campaigns and monthly tasks. In addition, I also worked closely with the rest of the national management team to create/update policy and guidelines.

• 

  King Marketing Ltd

  • Canada
  • Retail
  • 1 - 100 Employee

  • National Merchandising & Service Manager - Home Depot/Canadian Tire

    • 2017 - Nov 2019

    I manage a large national infield team that executes priority projects in Canada’s largest home improvement retailers. We help our clients and stakeholders introduce and launch new products, drive sales, manage promotional campaigns, train instore staff and management, and achieve their sales targets. Working closely with our 10 National Account Managers and clients, we collaborate to deliver customized sales, outreach and promotional support for each location across the country. Always open to new opportunities, I work with store staff to identify products and lines with the potential for growth, and reach out to those organizations to begin building relationships.

  • National Merchandising & Service Manager

    • 2013 - 2017

    I supervised 4 regional managers and a national service team covering 300+ big box retailers. Communication was key to managing such a large national team, and we used regular updates through our CRM to ensure that everyone had the right information for our clients. We maintained that same attention to communication in our client relationships, through trade shows, meetings, phone calls, and information sharing to ensure that the clients’ priorities were clearly articulated to all team members across the country.

  • Ontario Regional Manager

    • 2010 - 2013

    I managed a team of 31 full-time and 4 part-time service representatives covering 27 big-box Rona stores in Ontario to ensure the completion of client priorities across all locations based on directions from the account principle and retailer expectations.

  • Ontario Regional Manager - Mentor Division

    • 2008 - 2010

    I managed a team of 27 full and part-time service representatives covering 82 Home Depot stores across Ontario. With a goal of driving sales at the store level, we worked with clients and key account managers to plan and implement strategic projects for new store sets, existing store refreshes, in-store demos, and product knowledge sessions.

  • Field Supervisor - Mentor Division

    • Jan 2007 - Dec 2007

    I collaborated with clients and key account managers to design and implement in-store strategies, and communicated to all field representatives.

  • Service Representative - Mentor Division

    • Apr 2006 - Dec 2006

• 

  Chamberlain Group, Inc.

  • SW Ontario and the GTA

  • Factory Representative

    • Jan 2005 - May 2006
    • SW Ontario and the GTA

• 

  The Home Depot

  • Ancaster Ontario

  • Install Project Coordinator

    • May 1997 - Dec 2004
    • Ancaster Ontario