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Gladys Sungubele profile image

Gladys Sungubele

Community Development Officer at Zambian Government GRZ
Intro Book
Seasoned administrator and community developer with 20+ years of experience.
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Location
Kitwe, Copperbelt Province, Zambia, ZM
Languages
  • English Native or bilingual proficiency
Skills
  • Customer Service
  • Microsoft Office
  • Management
  • Microsoft Excel
  • Leadership
  • Show all
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Bio

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Gladys Sungubele is a seasoned professional with 20+ years of experience in administration, customer service, and community development. She has worked with various organizations, including the Zambian Government, Al Heelam Cargo, Response Telemarketing Services (RTS) AIG, African Bank, and The Document Warehouse (RSA). Gladys holds a Bachelor of Business Administration degree and a Certificate in Social Work from reputable institutions.

Experience

  • Zambian Government GRZ
    • Kitwe, Copperbelt, Zambia
    • Community Development Officer
      • Apr 2017 - Present
      • Kitwe, Copperbelt, Zambia

      Work With Vulnerable Community Members , Women, Youths, Farmer..Worked on Projects Eg Supporting Women Livelihoods

  • Al Heelam Cargo
    • Admin/Marketing Supervisor
      • Dec 2015 - Present

      Team BuildingSales & Marketing (Advertising our Services) in the Towns of the CopperbeltWriting ReportsAll Admin dutiesProblem Solving:- Providing solutions to problems that arises in a companyClient Services:- Welcoming Clients, Providing with all the information they need, Visa application as well as informing them of the status of their goodsRecommendations :-for both Clients and Sales and Marketing Employees

  • Response Telemarketing Services (RTS) AIG
    • Randburg ,Gauteng South Africa
    • Inbound Call center Agent
      • Aug 2003 - Mar 2005
      • Randburg ,Gauteng South Africa

      Telemarketing and Data capturing

  • African Bank
    • Midrand Gauteng South Africa
    • Data Entry Clerk
      • Mar 2000 - Aug 2002
      • Midrand Gauteng South Africa

      Worked as Student Data Entry Clerk for two years in the Loan Processing DepartmentDuties Included Admin Duties: General Filing, Data Capturing and Checking

  • The Document Warehouse (RSA)
    • Midrand Halfway House -South Africa
    • Student Data Entry Clerk
      • Mar 1997 - Oct 1999
      • Midrand Halfway House -South Africa

      Data CapturingCheckingReceiving and Sending EmailsGeneral Filing

Education

  • 2012 - 2018
    MANCOSA
    Bachelor of Business Administration - BBA, Business Administration Computers
  • 2005 - 2008
    University of Zambia
    Certificate in Social work, Community Social Work
  • 1997 - 2000
    London City College SA Midrand Campus
    Diploma, International Business Studies
  • 1992 - 1996
    Helen Kaunda Secondary School
    High School, O'Level General Education Certificate
  • MANCOSA
    Bachelor of Business Administration - BBA, Business Administration and Management, General

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