Experience

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  Millennium Airport Hotel Dubai

  • Dubai UAE

  • Front Office Team Leader

    • Dec 2009 - May 2014
    • Dubai UAE

     Execute Checking In and Checking Out of transit passengers of Emirates Airlines Supervise cashier team and act as cashier as needed Manage the Team in absence of the Duty Manager Act as Team Auditor and prepare all necessary documents for External Auditors Greet, assist and/or direct guest with their travel companions Deal with inquiries and request from guest as well as providing tourist information Set up and maintain papers and electronic filing systems for records, correspondence, and others using Opera System Handles guest complaints and provide the solution as much as possible before referring to the Duty Manager Provide office support services in order to ensure efficiency and effectiveness within the company Sometimes ask to help other departments such as telephone operators and date encoders Was able to execute the skills learned in curriculum activities and all trainings acquired Nominated twice for the Employee of the Month and once for the Employee of the Year award in the first year of service

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  Honda Philippines Inc

  • Admin Assistant

    • Jan 2009 - Nov 2009

    Primarily assist the Admin Manager for his daily routinesMaintain schedules and event calendars of the company specially the top management employeesMonitor work procedures and daily schedules clerical staffAssigned for the maintenance of all office suppliesCommunicates and coordinate with other departments for all their concernsHandles the file of all employees for records and maintenance purposesReceiving all customer concerns either by phone, letter, or email

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  Mt. Malarayat Golf and Country Club Hotel

  • Guest Service Agent

    • Dec 2005 - Jan 2007

    Receive reservations for accommodation either in person or by telephone facsimile machine or email.Take guest details, allocate a room and inform them the hotel facilities, policies and proceduresPerform cashier duties such as preparing the statement of account of the corporate groups, members, and other guest

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  Tagaytay Highlands International

  • Receptionist

    • Jun 2005 - Nov 2005

    Performs general secretarial duties such as preparing correspondence and attending to a switchboard.Make reservation for sight-seeing tours, restaurants, and special promotionsIn charge for the registration of guest, calculates bills and issuing receipts upon payments