Experience

• 

  Busy Bee Cleaning Service

  • United States
  • Facilities Services
  • 1 - 100 Employee

  • Account Manager

    • Jan 2022 - Dec 2022

    • Healthily made sales and retained client accounts through a first-hand relationship• Visited client locations on-site for Quality Assurance visits, walkthroughs, and supervising cleaners• Interviewed incoming cleaners for onboarding trials• Crucially collaborated with various in house departments including C-Suite, Account Management, Sales, Customer Service, Human Resources, Operations, and Accounts Receivable• Provided daily customer service to clients and business partners• Supported all stages of the sales process, high profile account maintenance• Managed all aspects of a CRM database and company protocol software including Salesforce, Microsoft Office Suite and G Suite• Led and arranged QBR's, top to tops, and weekly office meetings

  • Client Relations Associate

    • Jun 2021 - Dec 2021

    • Assisted C-Suite and Senior Account Manager with all communication with clients and in-house Operations Team• Provided daily customer service to clients and business partners• Supported all stages of the sales process, high profile account maintenance• Managed all aspects of a CRM database and company protocol software including Salesforce, Microsoft Office Suite and G Suite• Attended and participated during all office meetings for Quality Assurance and Business Development, QBR's, top to tops, and weekly office meetings

• 

  Magna Legal Services

  • New York, New York

  • Business Development Assistant

    • Jan 2020 - Jun 2020
    • New York, New York

    • Provided daily customer service to clients and business partners including but not limited to Esquires, Legal Consultants, Paralegals, Claims Adjusters, Legal Assistants, Court Reporters, Interpreters, and Customer Service Representatives• Supported all stages of the sales process, cold-calling...

• 

  National Basketball Association (NBA)

  • Greater New York City Area

  • Office Services Coordinator

    • Apr 2019 - Dec 2019
    • Greater New York City Area

    • Coordinated meetings and events for Adam Silver, the Commissioner of the National Basketball Association (NBA)• Operated and managed all office coordination within NBA Headquarters office expansion in Manhattan, as well as the home of NBA creative development and the official NBA replay center ...

• 

  (Various Staffing Agencies)

  • New York City Metropolitan Area

  • Marketing Administrative Assistant

    • Jan 2018 - Apr 2019
    • New York City Metropolitan Area

    Employers/clients included:Google, YouTube, IBM, Ford Foundation, Continental Grain, K2 Intelligence, Rockefeller Center, Estée Lauder, The Knot, Empire State Building, World Trade Center, Sloan Memorial Hospital, Marsh & McLennan, Carnegie Hall, The Metropolitan Opera House, The Metropolitan...

• 

  Artworks Advisory

  • New York, NY

  • Office Manager

    • Jan 2017 - Jan 2018
    • New York, NY

    • Managed calendar, booked travel accommodations, and scheduled appointments for CEO via MS Outlook• Set up an entire CRM database using Nimble, constantly updating contact information• Organized and maintained company registry and ran data analysis using Excel spreadsheets• Maintained and listed...

• 

  Nightly Studios

  • New York, NY

  • Marketing Administrative Assistant

    • Nov 2015 - Jan 2017
    • New York, NY

    • Led and developed storyboards for idea pitches for media oriented solutions• Provided and created graphics for mobile games, website, social media accounts, and miscellaneous projects including animated characters, objects and effects• Constructed infographics for data analysis for the company ...

• 

  Joey's Italian Gourmet Restaurant

  • West Milford, NJ / Rockland County, NY

  • Business Manager

    • 2004 - 2015
    • West Milford, NJ / Rockland County, NY

    • Managed family business while representing company as Maître d' of dining room• Provided a high level of customer service in a fast-paced environment• Hired, trained, and supervised food and beverage service staff• Coordinated food and supply inventory for daily operations & catering• E...