Bio
Experience
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Solidarity Fund PL - Fundacja Solidarności Międzynarodowej
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Tbilisi, Georgia
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Financial Officer
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Jan 2022 - Present
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Tbilisi, Georgia
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Owner / CEO
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Jul 2018 - Present
Achievements:- Founded company from start-up- Holder of Franchise of Estonian Company Taxigo- Developed and integrated unique fleet management system for taxi cars.- Developed service standards and implemented training system for taxi drivers- Developed unique branding for company fleets- Developed mobile application for Taxi Company- Over 100 Corporate clients, among them: Terra Bank, Procredit Bank, brand chain of stores "Ori Nabiji", Nikora Trading, Sun Petroleum Georgia (Gulf), Brewery Zedazeni, Achi Promotion, Restaurant Republic, Restaurant Funicular, Hotel Bioli, Hotel Biltmore TbilisiFunctions:- Creating, communicating, and implementing the organization's vision, mission, and overall direction- Overseeing design, marketing, promotion, delivery and quality of programs, products and services- Identifying and communicating with potential customers - Managing staff consisting of 25 employees- Managing over 700 drivers- Overawing the functions of the employees and responsible for implementing effective plans and strategies.- Developing operating policies and procedures- Working with a team to ensure best service for customers basing on customer’s feedback over mobile application and taxi management software- Creating databases for Better Customer Relation Analysis - Managing all cash flow in the company- Communicating with foreign partner in order to develop mobile application and program solutions for Georgia- Acting as the primary spokesperson for the company.
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Digital Marketing Consultant
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Apr 2020 - Present
- Development of design and functionality of web pages: www.topsport.ge and www.giordano.ge - Coordination of development for online shops - Management of internal workflows for online shops and coordination of sales- Management of digital marketing channels and increase of sales - Provide consulting of various aspects of digital marketing
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Smart Credit LLC
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47 A. Tsereteli Ave, Tbilisi, Georgia
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CEO
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Oct 2015 - Jul 2018
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47 A. Tsereteli Ave, Tbilisi, Georgia
Functions:- Creating strategy for company development - Development and management of marketing strategy for increasing customer portfolio of the company - Managing loan portfolio of Company- Development and Management of strategy of recovery of problematic actives (loans)- Analyzing of financial reports of the company and prepare relevant report for founders of Company - Checking complience of financial reports with a legal requirements inposed by National Bank Of Georgia
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Marketing Consultant
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Jun 2016 - Jun 2017
Functions:- Re-branding of Company- Changing of Company Brand Name- Development of Brand Book of Company- Development of design attributes for advertisement - Creating of design for new office of Company - Coordination of renovation and design works for new office
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Georgia
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Retail
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200 - 300 Employee
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Head of Marketing Unit
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Sep 2011 - Sep 2015
- Coordinated re-designing process of new type of pharma markets - Creation and development of www.psp.ge – new web page- Creation of online pharmacy: www.psponline.ge - Creating new strategy of management of social media - Creation of MyPharmacy – mobile application- Creation and development of project Lottery for PSP loyalty card holders- Creation and development of pharmacy’s loyal customers database (CRM) – including coordination of software development- Managing strategy for Customer Relations- Development of Lottery for PSP loyalty card holders
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Head of Customer Service Development Department
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Sep 2006 - Sep 2015
Functions / Responsibilities - Creating service standards for PSP Pharmacies - Creating pharmacies control system through mystical user program - Daily coordination of mystical user activities- Conducting of Customer research for permanent betterment of standards of service - Together with HR of Company creation of motivation for pharmacists based of evaluation of provided service - Creation and Development of Software for Monitoring of Service of Quality - Training of Employees in Service Standards - Managing of Call Center (240 20 20)
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Project Manager – Loyalty Card
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Jun 2009 - Sep 2011
- Developing of strategy for increasing customer loyalty - Selecting of range of gift for loyalty card users (along with organizing of import) and creation of catalog- Managing logistic and management warehouse of gifts for loyalty card users - Software Development- Developing Strategy and management of communication channels: web page: and Social Media - Creation and coordination of video and audio advertisements.
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Inspector of Auditing department
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Jul 2005 - Jun 2006
- Responsible on controlling of financial documents at retail stores.
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Projects Manager
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Mar 2003 - Jul 2005
- Responsible on writing and implementing the projects;- Responsible on managing Local election observation mission in Tbilisi and in the regions of Georgia;- Delivering the trainings and seminar for the election observers.
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Education
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1999 - 2004Georgian Technical University
Bachelor's degree, Financial Audit -
1988 - 1999Tbilisi School #77
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