Experience

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  NAPA VALLEY EMERGENCY MEDICAL GROUP

  • Practice Administrator

    • Sep 2023 - Present

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  G. Rendon Consulting

  • Napa, California, United States

  • Independent Contractor

    • Sep 2013 - Oct 2023
    • Napa, California, United States

    - Audited Medical records for completion of clinical documentation - Reconciled over 700 patient medical records by developing a shared physician portal that served as a communication tool and allowed physicians to complete outstanding accounts in a timely manner- Increased reimbursement and decreased outstanding accounts receivable through physician documentation education and establishing a self-sustaining process.- Analyzed financial data for decision making using complex Microsoft Excel spreadsheets (Pivot tables, rules, macros, etc.)- Worked with system developers to create meaningful dashboards to monitor workflow metrics- Established a physician onboarding process- Designed monthly Performance Reports for CEO and Physicians using Business Analytics tools

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  Adventist Health

  • United States
  • Hospitals and Health Care
  • 700 & Above Employee

  • Operations Manager

    • Apr 2019 - Sep 2021

    Management of 5 specialties. Planning and decision making, organizing, controlling and leading operations. Focus on implementing a culture of accountability, team building, and financial growth.

  • Clinical Information Systems Coordinator (Team Lead)

    • May 2016 - Apr 2019

    Education program Development: Nursing, Physicians, Ancillary StaffingImplementation of mobile technology: Cerner Smart Room ApplicationsWorkflow redesign: analyzed workflows in the Pre-operative space to minimize the wasted steps in faxing, scanning and printing documents. Worked with form developers to create forms that captured information for all stakeholders involved.

  • Cerner Optimization Specialist

    • Jul 2015 - May 2016

    - Led EHR Physician and Medical Assistant training in a clinic setting- Re-designed processes and workflows to fit the needs of the clinic and Cerner specifications- Worked as a project lead for Cerner EHR system implementations with in several clinics - Taught surgeons how to use Cerner and Dragon Speech recognition efficiently to improve workflow and increase patient throughput- Reduced the use of transcription and drastically lowered transcription costs.- Led physician training for ICD-10 transition- Reconciled 1500+ outstanding patient encounters, assisted doctors in completing their documentation and professional fee charges- Created easy to follow Cerner guides for physicians and care team

  • Clinical Information Systems Physician Educator

    • Feb 2013 - Jul 2015

    - Led Cerner PowerChart physician training- Worked as a project lead for various EHR system implementations - Conducted performance improvement projects for Physicians to increase their EHR proficiency- Led system pilot projects- Used a train the trainer model to educate fellow educators across the Northern California Network- Created training materials using Microsoft Suite, Camtasia and Captivate- Collaborated with various department directors to improve physician documentation

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  Salinas Valley Memorial Healthcare System

  • Salinas, California Area

  • Health information Data Analyst, RHIA

    • 2009 - 2012
    • Salinas, California Area

    - Successfully implemented an electronic health record to meet meaningful use phase 1 standards- Wrote and implemented organization and departmental policies and procedures- Managed process improvement projects to improve the efficiency of the HIM department- Preceptor for community college students and organized their Professional Practice Experience- Trained HIM staff, Physicians and others to use the Electronic Health Record system and supporting interfaces- Effectively managed workload despite department downsize and decreased hours of operation- Lead, trained and motivated 14 employees- Monitored HIM functions to improve quality and productivity- Complied with the Record of Care and Information Management chapters of the joint commission standards