Experience

• 

  Baraud

  • Cayman Islands

  • Recruitment/ Client Relationship Consultant

    • Jun 2023 - Present
    • Cayman Islands

• 

  Dell Technologies

  • Dublin, County Dublin, Ireland

  • Inside Sales Account Manager

    • Oct 2021 - May 2023
    • Dublin, County Dublin, Ireland

• 

  Virgin Media Television

  • County Dublin, Ireland

  • Brand Partnerships Executive

    • Feb 2019 - Sep 2021
    • County Dublin, Ireland

    • Selling and implementing sponsorship and branded content across Virgin Media Television Channels and shows as part of the Virgin Media Solutions team• Managing non-spot activity for direct clients and agencies including Core Media as well as managing some key accounts and campaigns for clients such as P & G, McDonald's & Paddy Power.• Actively producing, pitching and selling sponsorships, promotions, branded content, advertiser funded programming, podcast, event, digital and social opportunities and solutions for various brands• Responding to client briefs , adhering to strict deadlines. • Working closely with and negotiating with internal departments including programming, production, scheduling and traffic teams• Insights and reporting on Arianna - Nielsen• Billing of campaigns on Landmark

• 

  Global Relay

  • Canada
  • IT Services and IT Consulting
  • 700 & Above Employee

  • Customer Success Specialist

    • Jan 2018 - Dec 2018

    Relationship Management - Developing trusting long term relationships, generated revenue through numerous sales-driven campaigns, customer project coordination and the development of customer feedback protocol.Contract Negotiations - Effective customer renewal process, ensuring continued business across accounts. Customer Retentions - Understanding customer departures and building effective customer retention policies. Financial Compliance - Providing the financial community with next-generation compliance tools while they adapt to new communication platforms to achieve revenue growth. Salesforce CRM - Used daily to track and record all customer interactions, ensuring high-quality customer service. Strategy and Protocol - Internal team processes as well as support for company-wide initiatives. Support for product launch and positioning Project Coordination - Enterprise customer and technical partnerships. Visual Sales Demonstrations - Demonstrations used to educate financial institutions to use powerful compliance tools efficiently as well as opening up possibilities for automation.

  • Marketing / Adminstrative Assistant

    • May 2017 - Dec 2017

    Managing the reception area and assisting clients on arrival. Provided controlled access to offices ensuring colleagues and clients were safeguarded effectively at all times. Petty cash management and expense reporting. Answering and directing phone calls to the right department. Sorting, distributing and logging incoming and outgoing mail. Tracking the stock of office supplies and placing orders when necessary. Managing email communications with colleagues, management and external parties. Scheduling training sessions for clients and continually updating Salesforce CRM database with client information. Handled cash payments for lunch services. Aided in event planning for large scale company events.

• 

  Buck and Hound

  • County Dublin, Ireland

  • Marketing and PR Assistant

    • Aug 2016 - Jan 2017
    • County Dublin, Ireland

    Managing all social media accounts. Drafting press releases. Sourcing and creating captivating content. Replying to emails and telephone calls. Updating contact lists. Maintaining publicity folders.

• 

  Omniplex Cinema Group

  • County Waterford, Ireland

  • Sales Associate

    • Nov 2014 - May 2016
    • County Waterford, Ireland

    Welcoming customers into the cinema. Preparing and serving food and beverages. Handling cash or card payments. Cleaning and maintaining stock levels in the concessions stands. Cleaning theatres and ensuring a high level of customer service. Cashing up the register at end of day.

• 

  Irish Popcorn & Snackfood Co Ltd

  • Mount Usher Gardens, Ashford, Wicklow

  • Shop Supervisor

    • May 2014 - Nov 2014
    • Mount Usher Gardens, Ashford, Wicklow

    Welcome customers into the shop, serve food and drink. Cash up the register at end of day and week. Ensure all deliveries are received correctly and logged in the stock system. Ensure customer service is maintained at a high level. Organise supply purchases and keep stock records. Manage staff and rosters.

• 

  The Glendalough Hotel

  • Glendalough, Co Wicklow

  • Waitress/Bartender

    • May 2009 - May 2014
    • Glendalough, Co Wicklow

    Welcoming guests, seating them and advising them of the menus. Taking orders and delivering fast but excellent quality service. Carrying out general cleaning duties. Building and maintaining relationships with regular customers. Handling payments in both cash and credit.