Experience

• 

  South Norfolk and Broadland District Councils

  • Norfolk, England, United Kingdom

  • Care Connector/Social Prescriber

    • Apr 2024 - Present
    • Norfolk, England, United Kingdom

    Care Connector/Social Prescriber for a Primary Care Network Medical Centre with a Local AuthorityWorking one to one with patients and their families in a surgery setting to connect them to services, support and resourcesEnabling patients to achieve health and wellbeing outcomes and a better quali...

• 

  NHS Norfolk and Waveney Integrated Care Board (ICB)

  • United Kingdom
  • Wellness and Fitness Services
  • 300 - 400 Employee

  • NHS Lead Social Prescriber

    • Aug 2023 - Mar 2024

    Rehabilitation in Complex Psychosis TeamLead, promoting and enabling Admission Avoidance and Early Discharge in a new serviceWorking with the Rehabilitation Team prescribing One-Off Personal Health Budgets for their ClientsPart of a team of county wide social prescribers delivering the service across acute and community settingsIndividual work on behalf of clients, close team work, supporting clinical and healthcare teams. The main focus is on 'What matters to me,' and' Personalised Care.'Management reporting

  • NHS Lead Social Prescriber

    • Feb 2023 - Sep 2023

    Lead role in developing new service in Queen Elizabeth Hospital King's LynnPart of a county wide team running Social Prescribing Service in Acute Settings for patients promoting Early Discharge and enabling Admissions AvoidancePartnership working in the NHS with the Norfolk and Waveney Integrated Care Board and Queen Elizabeth Hospital, King's Lynn, James Paget Hospital, Great Yarmouth, and the Norfolk and Norwich University Hospital, NorwichSocial Prescribing with a Personal One-off Health Budget offering for patients in the acute setting and in VSCE communities Management reporting, analysis of bed and cost savings for acute and community placementsMulti-agency partnership working across acute, public sector and community, connecting patients to the right servicesSupporting patients and their families using the principles of, 'What matters to me,' and Personalised Care

• 

  Bonds Household

  • King's Lynn

  • Carer for Mum

    • Dec 2019 - May 2022
    • King's Lynn

    Cared for mum until May 2022

• 

  CITB

  • Bircham Newton

  • Customer Service Specialist

    • Jun 2015 - Dec 2019
    • Bircham Newton

    Busy contact centre work providing careers advice for construction industry workers and CSCS Card Scheme eligibility. Handling financial transactions for employers and construction workers. Telephony in a contact centre environment. Webchat operator on the main CSCS website, advising customers th...

• 

  Brook Street

  • Bircham Newton

  • Customer Coordinator

    • Mar 2015 - May 2015
    • Bircham Newton

    Administrator and post work within CSCS at CITB

• 

  Mears Group PLC

  • King's Lynn

  • Advanced Nurse plus Carer

    • Mar 2015 - Apr 2015
    • King's Lynn

    Part of a care team supporting an individual client requiring palliative care

• 

  Home Instead

  • King's Lynn

  • Care Co-ordinator

    • Nov 2014 - Dec 2014
    • King's Lynn

    Operating a healthcare based database, scheduling carer and client timeslots, running reports, safeguarding clients and carers in the workplace, ensuring staff had the correct materials to do their jobs. Working on a 24hour callout rota

• 

  Norfolk Training Services Ltd

  • King's Lynn

  • Employability Customer Advisor

    • Jan 2012 - Oct 2014
    • King's Lynn

    Delivery of Work Programme Contract for long term and short term unemployed including sign posting and safeguarding vulnerable adults. Managing a caseload of clients and delivery of all types of job search skills training, benefits advice and wellbeing issues. Setting customer outcomes and monito...

• 

  Gill Bond Consulting

  • Birmingham, United Kingdom

  • Business Psychologist

    • Jul 1996 - Nov 2011
    • Birmingham, United Kingdom

    Confidential work carried out for a variety of clients over a number of years covering; corporate, community, public sector, welfare to work projects and one to one work.Areas covered; training design and delivery, career management, executive coaching, counselling, talent management, research, c...

• 

  Swanlind Communications Ltd

  • Birmingham

  • Head of Psychology and Director of Organisational Development

    • Jan 1993 - Jul 1996
    • Birmingham

    Developed a research based psychology department for a UK wide communications consultancyManaged a team of 8 to 10 full time and temporary staff, managed suppliers and contractorsAccount management of global client portfolio including; business to business selling, development of training, resear...