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Gilbert Mfuya is a seasoned business leader with extensive experience in management, strategic planning, and project management. He has held various positions at Toyota Zambia, including General Manager, Corporate Affairs Manager, and Vehicle Sales Manager. Gilbert holds several certifications, including Prince2 Registered Practitioner and Master of Business Administration (MBA).

Credentials

  • Registered Prince2 Practitioner
    APMG/QMS registered practitioner Certification /Office of Goverment Commerce (OGC)UK

Experience

  • Toyota Zambia
    • Northen Region - Copperbelt
    • General Manager
      • Apr 2015 - Present
      • Northen Region - Copperbelt

      KEY PERFORMANCE AREASRegional strategy formulation, execution and alignment to overall corporate vision.Collaborate with National Office for Intellectual capital development for sustainable business growth .Building strong Organization structures & effective use of Resources.Drive business growth and wealth creation for shareholders through :-a) Superior Service provision, customer delight and advocacy.b) Branch operational efficiency , revenue generation and effective cost management.c) Build an accountable competent and motivated team.Make Copperbelt Toyota as place like home where customers love to come.ACHIEVEMENTSImproved trade volumes and profitability for the Copperbelt region by:-a) Built strong relations with fleet customer and through understanding of their specific needs.b) Securing high Sales Volumes through Forward Purchase Agreements and Service level Agreements.c) Caring for customer through quality products and service provision and timely complaints resolution.d) Motivating staff to Active prospecting ,up selling spirit.e) Supported Business plan development and execution for the establishment of Solwezi Toyota branch.f) Conducted feasibility studies for business growth (Spare parts) in Katanga province of the Democratic Republic of Congo (DRC).

    • Corporate Affairs Manager
      • Aug 2012 - Mar 2015
      • Lusaka, Zambia

    • Zambia
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • Business Developement and Growth Manager
      • Apr 2009 - Jul 2012

    • Vehicle Sales Manager
      • Oct 2005 - Mar 2009

    • Information Systems Manager
      • Oct 2002 - Sep 2005
      • Lusaka, Zambia

    • Information Technology Manager
      • Jan 1992 - Sep 2002

Education

  • 2016 - 2017
    Sewells Group & MSX International
    Tencho Leadership Program, Finance, Marketing, Fleet Sales & Aftersales Operations
  • 2011 - 2012
    Sewells Group
    Advanced Dealer Managment Automative, Advanced Dealer Managment
  • 2010 - 2010
    APM GROUP (UK)
    Prince2 Registered practitioner, Project Management
  • 2009 - 2010
    Cambridge University /4CPM (UK)
    International Diploma, Project Management
  • 2009 - 2009
    Chartered Institute of Environmental Health (CIEH) - UK
    Certificate, Environmental Management
  • 2007 - 2008
    Edith Cowan University
    Master of Business Administration (MBA), International business
  • 2005 - 2005
    Information Systems Examination Board (ISEB) - UK
    Foundation Certificate, IT Service Management ( ITIL)
  • 1987 - 1991
    University of Zambia
    Bachelor of science Degree, Mathematics with Computer Science

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Industry Focus. “Motor Vehicle Manufacturing”

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