Experience

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  Dakota County

  • West Saint Paul, Minnesota

  • Deputy Director Social Services

    • Jun 2019 - Present
    • West Saint Paul, Minnesota

    Deputy Director Community Living Services

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  Lync3, LLC

  • Stillwater, Minnesota

  • Resource Leader

    • Feb 2019 - Present
    • Stillwater, Minnesota

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  Minnesota Department of Health

  • Assistant Commissioner, Health Systems Bureau

    • Oct 2015 - Nov 2018

  • Assistant Commissioner

    • Oct 2015 - Nov 2018

  • Senior Program Manager

    • May 2014 - Oct 2015

    Compliance and Monitoring Division of the Minnesota Department of Health, Program Manager for Health Occupation Programs, Managed Care Systems and Mortuary Science.

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  Oakwood Lutheran Senior Ministries

  • Madison, Wisconsin Area

  • Chief Operating Officer and Campus Development

    • Jan 2014 - May 2014
    • Madison, Wisconsin Area

    Executive leader providing discretionary thinking, sound judgment, and decision-making skills, to direct and support enterprise-wide operational projects/programs, departmental operations and to individual staff members. Plans, organizes, directs evaluates and modifies organizational and departmental performance goals and objectives. Responsible for improving operational margins and bring about a positive financial impact; that achieves or exceeds profitability forecast while maintaining a high quality operating services. Defines and monitors key operational performance indicators in a performance based dashboard format. Provides high level strategic oversight and is responsible for monitoring/recommending actions on long term trends related to dining services, construction/development, and facility management and operations.

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  Seeking Leadership Role to Improve the Quality of Life for the Underserved

  • Greater Minneapolis-St. Paul Area

  • CEO, Executive Director, COO

    • Feb 2013 - Jan 2014
    • Greater Minneapolis-St. Paul Area

    CEO, Executive Director, COO, seeking leadership role to improve the quality of life for the under served in the areas of healthcare, nonprofit, mental health, special needs, veterans and senior living.

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  Ecumen

  • Greater Minneapolis-St. Paul Area

  • Senior Vice President of Operations | SVP, Non Profit Healthcare, Quality Improvement, Leadership

    • Oct 2011 - Jan 2013
    • Greater Minneapolis-St. Paul Area

    Led Operations for one of the United States’ largest Senior Living enterprises including a total of 70 Independent and/ or Assisted Living, Skilled Nursing, Rehabilitation, Memory Care, Home Care, Respite Care and multiple business lines resulting in $137M in revenues, over 90% occupancy rate, with operations in 35 cities in Minnesota, Idaho, Nebraska, North Dakota, Tennessee and Wisconsin. Managed a multi million budget which included Medicare, Medical Assistance (Medicaid), Elderly Waiver, Private Pay and HUD programming.• Oversaw the start-up of 6 new Independent and Assisted Living communities in multiple states and markets. Led the planning and development of the new business lines, services, clinical functions and budgets. • Launched and sponsored an enterprise-wide Quality and LEAN initiative across 70 locations resulting in a 20% improvement in core quality metrics by the Minnesota Department of Health and the awarding of the Lean Payment for Performance Incentive Plan from the Minnesota Department of Human Services totaling $2.8M in three years.• Restructured and repositioned Ecumen’s Home Health Care business for substantial growth. Refocused business lines and strategized and implemented new organizational structure and talent acquisition and total rewards programs.• Led and facilitated the Leadership Innovation team that included planning and launching new business ideas and business lines that resulted in the award winning Awakenings Program, the Lean for Quality Initiative and the International Partnership Program.

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  State of Minnesota

  • Greater Minneapolis-St. Paul Area

  • Deputy Commissioner Veterans Health Care | Strategic Planning, Leadership, Process Improvement

    • Jan 2008 - Oct 2011
    • Greater Minneapolis-St. Paul Area

    Led the operations of the 5 State Operated Veterans Homes with an annual budget of $120M in revenue and state appropriations, $400K in capital bonding while meeting or exceeding state and federal regulations.• Led the turnaround of the Minneapolis Veterans Home through refocusing strategic direction, restructuring the Leadership Team, Nursing Department and the implementation of critical clinical and support systems, resulting in meeting or exceeding state and federal regulatory compliance across the MDH, USDVA and the USDOJ, CRIPA.• Led and Secured $190M in State and Federal funding for the remodeling and new development of 4 historic preservation buildings and 4 state-of-the-art person centered care and homelike environment projects. • Testified before the Minnesota State Legislature (Senate and House) on various issues and requests relating to Veterans Homes’ budgets, physical plants and capitol bonding needs resulting in optimum visibility and funding. • Led the development of a new Quality Improvement program for the Agency focusing on national best practices and benchmarking metrics. Chaired the newly developed Agency wide Quality Council, resulting in the development of the Minnesota Department of Veterans Affairs 2008 – 2013 Strategic Plan.• Introduced a streamlined budgeting process for the Agency, resulting in the ability to track expenditures, reimbursements/revenue and historical cost of care used to provide critical updates to the State Legislature.

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  California Department of Veterans Affairs

  • United States
  • Government Administration
  • 500 - 600 Employee

  • Administrator, California Department of Veterans Affairs | Change Agent, Relationship Management

    • Jun 2005 - Dec 2007

    Led a 400 bed Continuum Care Retirement Community (Veterans Home) providing Independent, Assisted Living, Skilled Nursing care and the operation of an active ambulatory and dental care clinic (Gubernatorial Appointee). Operated the Veterans Home Campus with a $30M operating budget, ensuring the Veterans Home met or exceeded state and federal regulations. • Launched and led the Executive Steering Committee and Department Managers/Leaders providing leadership and supervision of the overall operation and the development and maintenance of all and critical policies and procedures ensuring compliance with State and Federal regulations and requirements.• Participated in local community and various community committees and boards. Provided mentoring and leadership to various health care administration graduate students seeking experience in healthcare and long-term care throughout the San Diego area. Key member and leader of the California Department of Veterans Affairs Strategic Planning Development Committee.

  • Assistant Deputy Secretary/Assistant Administrator | Critical Thinker, Group Cohesion, Intuitive

    • Jun 2001 - Jun 2005

    Led and managed 11 cross- functional departments, 26 supervisors/employees and 6 resident volunteers for a 400 bed, long-term care facility. Developed, implemented and maintained policies and procedures for the plant operations, pharmacy, ambulatory care clinic, business office, procurement, warehouse, assisted and independent living facilities, housekeeping, reception area, Veterans Services and security department.• Project leader for the planning and coordination of five new Veterans Homes development and the new Enterprise Wide Electronic Medical Record conversion in the state of California. • Chaired and developed the Veterans Home of California-Chula Vista Business and Strategic Plan, resulting in operational revenue of $25M across all business lines. Chaired and led the Admissions Review, Medical Records and Forms committees and HIPAA Work Group resulting in the implementation of HIPAA standards.

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  United States Navy

  • US and International

  • Executive Manager/Command Master Chief | Motivation, Engaging, High Preformance, Focused, Confident

    • Jun 1978 - Jun 2001
    • US and International

    • Senior leader in the United States Navy for a community size hospital, a Combat Medicine School, Clinic Manager, Instructor/Facilitator/Curriculum Developer. Managed, led and supervised 37 instructors, developed curriculum for a variety of training, coordinated the scheduling and operation of 250 students per class; 7 classes per year. • Managed, led and supervised over 900 personnel at a community size hospital and 14 ambulatory clinics. Managed and administered a fiscal budget of $2.5M dollars, while managing a Gastroenterology Clinic with 7 doctors, 1 nurse and 9 support staff. Led two ambulatory clinics providing out-patient care, lab procedures, x-rays, pharmacy and ambulance service for 4,000 United States Marines and Sailors.• Master Training Specialist and Facilitator. Coordinated and taught Basic Life Support, First Aid Instructor/Trainer courses. Developed and taught patient care instruction, tactical combat medicine and leadership courses.