Bio
Credentials
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Project Management
Projacs AcademyNov, 2017- May, 2026 -
Xerox (2016) Certified - CMPS Analyst Professional
XeroxMar, 2017- May, 2026 -
XMPie StoreFlow Technical Analyst Certification
XMPieApr, 2015- May, 2026 -
Xerox SPPC for Xerox iGen3 NTP
XeroxSep, 2014- May, 2026 -
Caldera Graphics (Level 1) - Software Solutions Certification
CalderaFeb, 2014- May, 2026 -
Lean Six Sigma (White Belt) Certified
Alghanim IndustriesFeb, 2014- May, 2026 -
Xerox (2013) Certified - DMO XPPS Technical Sales Professional
XeroxFeb, 2012- May, 2026 -
YSoft SafeQ - Analyst Certification
Y SoftSep, 2010- May, 2026 -
FreeFlow Print Server - NTP Analyst Certification
XeroxJun, 2008- May, 2026 -
EFI Systems v5.5 - Product Certification
EFIOct, 2004- May, 2026 -
Customer First, Second Nature for Developing Markets
XeroxSep, 2003- May, 2026
Experience
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Kuwait
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Information Technology & Services
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1 - 100 Employee
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Specialist (PSG) | Pre-Sales (EDMS)
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May 2023 - Present
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Specialist (PSG) | Team Lead (PSG & WF)
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Jan 2021 - May 2023
• Proactively identify, qualify and develop customer prospects and leads with the focus of developing new accounts.• Responsible for driving and achieving production print revenue • Responsible to deliver departmental goals by consistently performing the required weekly/monthly activities necessary to build robust pipeline of qualified customer prospects.• Organize Post-Sale delivery and implementation of Xerox Business Solutions, Products and Services at customer location.
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Specialist - Production Systems Group (PSG)
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Apr 2017 - Jan 2021
• Support sales reps and sales managers with achieving high volume production printing equipment deals.• Maintaining and developing sales within high volume accounts.• Demonstrate the product to prospective customers; print sample files and customer files (as required)• Accountable for the analysis of High Volume customer needs, develop appropriate solution, create desired product configuration to deliver customer proposals and demonstrate production solutions.• Maintain ongoing customer relationships at appropriate levels to ensure customer loyalty and secure additional business.
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Systems Support Analyst
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Apr 2001 - Mar 2017
• Responsible for the installation of Printing Systems & Solutions related to the company products portfolio.• Providing software support for Xerox Entry, Mid-range & Production Systems (Color & B/W).• Providing software support for Xerox and Third Party Wide-Format Production Systems.• Managing the Implementation of Projects to maximize the customer’s product experience.• Order Handling & Managing product licensing for Production Systems, contributing to the overall profitability of the company’s target revenues.• Integration of the Xerox products portfolio within the customer environment, ensuring smooth customer transitional experience.• Role player with Xerox Managed Print Services (MPS) by contributing towards the implementation, and delivering time-bound project roll-outs/Go-Live.
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Centre Academic Head
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Jan 2000 - Dec 2000
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India
• Managing the Center Faculty Members organize and resolve their challenges related to Academics.• Maintain Students Academical Records on an Online Portal.• Organizing and Conducting Semester Examinations st the Center.• Conducting Student Appraisals st the Center.• Scheduling Periodic PTA Meetings at the Center.• Delivered Subject Lectures to assist Teaching Staff's at the Center.• Delivered Subject Laboratory Practicals to assist Teaching Staff's at the Center.
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Software Developer
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Jan 1999 - Dec 1999
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India
• Reviewing of the Current Systems as per Clients Requirement.• Presenting ideas for System Improvements, including cost proposals.• Working closely with the Analysts, Designers and other Administrative Staff.• Producing detailed specifications and writing of the programming codes.• Testing the developed product in a controlled, real live situation before going live.• Preparation of Training Manuals for Users.• Maintaining the developed Software Systems once they are LIVE, Up and Running.
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Education
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1990 - 1995NMAM Institute of Technology
Bachelor of Engineering, Electronics & Communication -
1988 - 1990Mar Thoma College, India.
Pre-Degree, Physics, Chemistry, Mathematics -
1985 - 1988Mar Thoma High School, India.
Schooling, Secondary -
1976 - 1985New Indian School, Kuwait
Schooling, Primary
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