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Bio

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Gideon Uzoho is a seasoned professional with a strong background in customer service, public speaking, research, leadership, and IT. He has worked as a Service Specialist, Resident Advisor, and Department Sales Manager, and holds a Master's degree in Information Technology/cybersecurity/project management from Capella University.

Credentials

  • Google IT Support Professional Certificate
    Coursera
    Apr, 2024
    - May, 2026
  • Introduction to Cybersecurity Tools & Cyber Attacks
    Coursera
    Apr, 2024
    - May, 2026
  • Network Security & Database Vulnerabilities
    Coursera
    Apr, 2024
    - May, 2026
  • President's List - Summer 2023
    Capella University
    Nov, 2023
    - May, 2026
  • President's List - Summer 2023
    Capella University
    Nov, 2023
    - May, 2026
  • President's List - Spring 2022
    Capella University
    Aug, 2022
    - May, 2026

Experience

  • State of Maryland
    • Baltimore, Maryland, United States
    • Service Specialist
      • Mar 2022 - Present
      • Baltimore, Maryland, United States

      Informations Technology

    • Resident Advisor
      • Apr 2019 - May 2022
      • Baltimore, Maryland

    • Department Sales Manager
      • Mar 2013 - May 2022

      Execute the daily operational, day-to-day goals and priorities assigned by store management•Assist in the training and development of peers•Uphold merchandising and store cleanliness standards•Participate in the processing of new shipments and help the team to keep the receiving and back stock area clean and organized•Responsive of safety issues•Conscious of shoplifting activity•Aid customers in locating merchandising in store, on www.Mywalmart.com, as well as, processing special orders •Answer customers’ questions and provide information on procedures and policies.

    • Sales Associate
      • Mar 2013 - Jun 2019

      Job Descriptions: Sales AssociatePOSITION SUMMARYThe primary responsibilities of the Sales Associate position are to maintain outstanding customer servicee, generate sales,merchandise product, and support the store management team.MAJOR RESPONSIBILITIES•Ensure each customer receives outstanding service bymystery shop standards•Maintain awareness of all promotions and advertisements.•Execute the daily operational, day-to-day goals andpriorities assigned by store management•Assist in the training and development of peers•Uphold merchandising and store cleanliness standards•Participate in the processing of new shipments and help the team to keep the receiving and back stock area cleanand organized•Responsive of safety issues•Conscious of shoplifting activity•Aid customers in locating merchandising in store, on www.Mywalmart.com, as well as, processing special orders•Solicit customers to sign up for an Ace Rewards card•Answer customers’ questions and provide informationon procedures and policies

    • student
      • Sep 2012 - Jul 2016

  • Maryland Baord of Nursing
    • Baltimore, Maryland Area
    • CNA
      • Dec 2012 - Jul 2013
      • Baltimore, Maryland Area

      Assesses, monitors and supervises individuals to ensure their health, safety and welfare•Assists individuals with activities of daily living skills:Basic personal hygiene, care and grooming,including bathing,hair care, dressing.Bladder and/or bowel requirements or problems, including helping individuals toand from the bathroomor with bedpan routing Self-administered medications•Performs household services andboth heavy and light home cleaning tasks•Assists with preparing a shopping list, performing grocery shopping and preparing meals•Transports individual to vocational, recreational, medical, religious and communityactivities and experiences;runs miscellaneous errands•Independently performs basicmedical procedures, including taking blood pressures,pulse, temperatures, specimens and giving whirlpools.•Participates in the consumer’s IndividualService Plan meetings if and when requested bythe consumer and/or the consumer’s interdisciplinary team.•Performs tasks and duties according to theISP, prioritizes and organizes tasks toachieve goals outlined on the ISP.•Documents all services provided to the consumer.

    • Cpl
      • Jan 2011 - May 2012
      • Imo, Nigeria

      GENERAL STATEMENT OF DUTIES: Performs police patrol and/or investigative law enforcement work.Provides initial emergency support at fire or other emergency scenes. Performs internal investigations as directed. Acts in the stead of a supervisor as needed.SUPERVISION RECEIVED: Works under the general and special instructions of a police sergeant,who reviews work through personal inspection and discussion.SUPERVISION EXERCISED: Oversees police operations on patrol or at criminal investigations atdirection of higher ranking officer or when acting in the stead of a supervisor.KEY PERFORMANCE AREAS:1. Performs duties as described in police officer job description.2. Assists in evaluating performance of police personnel by providing input to the evaluating supervisor.3. Makes decisions as to correct action to be taken at police calls for service as an acting supervisor or as the lead police officer on the shift or at the call scene.4. May be assigned as primary investigator of criminal cases.5. Is aware of basic fire protection and EMS operations and procedures.

  • IMG_0672.JPG
    • Akwaibom Nigeria
    • PC
      • Sep 2003 - Jan 2011
      • Akwaibom Nigeria

      GENERAL STATEMENT OF DUTIES: Performs police patrol and/or investigative law enforcement work.Provides initial emergency support at fire or other emergency scenes. Performs internal investigations as directed. Acts in the stead of a supervisor as needed.SUPERVISION RECEIVED: Works under the general and special instructions of a police sergeant,who reviews work through personal inspection and discussion.SUPERVISION EXERCISED: Oversees police operations on patrol or at criminal investigations atdirection of higher ranking officer or when acting in the stead of a supervisor.KEY PERFORMANCE AREAS:1. Performs duties as described in police officer job description.2. Assists in evaluating performance of police personnel by providing input to the evaluating supervisor.3. Makes decisions as to correct action to be taken at police calls for service as an acting supervisor or as the lead police officer on the shift or at the call scene.4. May be assigned as primary investigator of criminal cases.5. Is aware of basic fire protection and EMS operations and procedures.

Education

  • 2021 - 2023
    Capella University
    Master's degree, Information Technology/cybersecurity/project management
  • 2016 - 2017
    Coppin State University
    Certificate, Forensic Science and Technology
  • 2015 - 2017
    Coppin State University
    Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
  • 2012 - 2016
    Baltimore City Community College
    Associate's Degree, Law Enforcement Investigation and Interviewing
  • 2012 - 2016
    Baltimore City Community College
    Under graduate, Law Enforcement Investigation and Interviewing
  • 2012 - 2015
    Baltimore City Community College
    Associate of Arts and Sciences (AAS), Criminal Justice/Law Enforcement Administration

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Information Technology and Services”

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