Experience

• 

  FedEx

  • client financial services

    • Nov 2017 - Sep 2020

    client financial services

  • Accountant

    • Nov 2017 - Nov 2019

    Ensure Debtors book is to the agreed KPA.Claim payments for previous days banking from emailed bank statement daily and update banking report to head office.Receipt payments from bank (Allocate) in accpac system.Provide relevant clients with weekly invoices.Phoning for money, organizing collections, follow ups.Client queries Ensuring clients have all necessary documents and information.Reconciliation’s (credits/ debits).Allocation of all receipted payments. Credits and debit payments in accpac system.Ensure clients receive PODS with statements (for those clients requesting PODS).Customer visits when required.Be able to interact and communicate with departments within the organization.Constant follow up on overdue accounts.Facilitate high level of cash flow and minimize levels of overdue debt.Control specific sections of accounts within the sales ledger.Collection of cash and monthly cash collection targets set for your specific Ensure that payments are correctly allocated to the appropriate account against the appropriate invoicesSuspend credit facilities in accordance with credit policy.Generate report for management on outstanding debtors.Handling all incoming and outgoing telephone calls in an efficient and professional manner. Ensuring that customer’s queries are dealt with in an efficient and professional manner to the satisfaction of the customer and the company.

• 

  fedex express zambia

  • lusaka

  • Client Financial Services Representative -Duties and Taxes

    • Oct 2017 - Dec 2019
    • lusaka

    Ensure Debtors book is to the agreed KPA.Claim payments for previous days banking from emailed bank statement daily and update banking report to head office.Receipt payments from bank (Allocate) in accpac system.Provide relevant clients with weekly invoices.Phoning for money, organizing collections, follow ups.Client queries Ensuring clients have all necessary documents and information.Reconciliation’s (credits/ debits).Allocation of all receipted payments. Credits and debit payments in accpac system.Ensure clients receive PODS with statements (for those clients requesting PODS).Customer visits when required.Be able to interact and communicate with departments within the organization.Constant follow up on overdue accounts.Facilitate high level of cash flow and minimize levels of overdue debt.Control specific sections of accounts within the sales ledger.Collection of cash and monthly cash collection targets set for your specific Ensure that payments are correctly allocated to the appropriate account against the appropriate invoicesSuspend credit facilities in accordance with credit policy.Generate report for management on outstanding debtors.Handling all incoming and outgoing telephone calls in an efficient and professional manner. Ensuring that customer’s queries are dealt with in an efficient and professional manner to the satisfaction of the customer and the company.

• 

  Zambia National Broadcasting Corporation

  • lusaka

  • Account Assistant payable

    • Oct 2016 - Nov 2017
    • lusaka

• 

  vortex electrical company

  • lusaka

  • Administrative Assistant and Finance

    • Nov 2016 - Oct 2017
    • lusaka

    construction company

• 

  habitat for humanity zambia

  • lusaka, zambia

  • global village cordinator

    • May 2013 - Dec 2013
    • lusaka, zambia

    -welcome the global village teams that come to do volunteer work in zambia-be the link between the global village and the community.-be the link between Habitat for humanity head office zambia and the global village team.-facilitate the smooth and comfortable stay and work of the global village team.

• 

  united bank of africa

  • sales agent

    • 2013 - 2013

    selling of prepaid cards and selling loans and other bank products to the customers

• 

  barclays bank zambia limited

  • mansa ,zambia

  • sales agent

    • Nov 2007 - Jul 2009
    • mansa ,zambia

    facilitate in the opening bank accounts of customers,scout for new customers.loan processing for customers.complaints handling and management from customers.handle any duty assigned by the manager.