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Bio

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Gerald Quinlan is a seasoned IT professional with extensive experience in data center operations, network support, and cabling infrastructure. He has worked with top companies including SAP, Bristol Myers Squibb, and Siemens Medical Solutions Health Services. Gerald holds a degree in Business Administration from Fox School of Business at Temple University and has certifications in Cisco Routing and Switching/CCNA Security and Information Technology and Network Administration.

Experience

  • Nesco Resource
    • Levittown, Pennsylvania, United States
    • Cabling Infrastruture
      • Aug 2020 - Present
      • Levittown, Pennsylvania, United States

      Cabling Infrastructure at Bank of America Data Center

  • Bristol Myers Squibb / Insight Global
    • Hopewell, New Jersey, United States
    • Smart Hands Technician
      • Apr 2020 - May 2020
      • Hopewell, New Jersey, United States

      Removed ( Decommissioned ) Data Center Equipment. Routers, Switches and Servers from cabinets and network racks. Removed copper wiring and single and multi-mode fiber from servers and patch panels. Prepared equipment to be moved from one data center to another. Completed the decommissioning of equipment with in the targeted goal.

  • SAP / Computacenter
    • Newtown Square, Pennsylvania
    • Data Center Operations
      • Nov 2016 - Dec 2019
      • Newtown Square, Pennsylvania

      Worked with SAP vendors for break / fix server hardware issues. ( IBM, HPE, Fujitsu and Cisco )Supported 32 SAP Data Centers As a Team Lead supervised team members to coordinate and dispatch vendors to various SAP data centers. Accurately followed SAP procedures on hardware break fix server issues. Installed cabling from servers ports to the access switch with in the Newtown Square data center. Installed Hard Drives in servers and performed scheduled reboot of equipment.Promoted from Coordinator to Supervisor Documented all work into SPC ( Service Provider Cockpit ) ticketing system. Punctual, dependable, and excellent work attendance recordAbility to work as a team member or alone on a specified task

    • Network Support Technician
      • Nov 2010 - Mar 2016
      • Quakertown PA

      * Proactively performed surveillance on the following Data Center Equipment: Ericsson Microwave Radios, Ceragon IP-10 and IP-20 Microwave radios, BTI 7000 Ethernet Switches, Tellabs Ethernet Switches, Force10/ 2000 DACS ( OC-3, OC-12, OC-48 and OC-192 cards ) and 206 Fiber multiplexer. * 24 x 7 x 365 Data Center: Proactively monitored for network performance such as Jitter, Latency, Frame Loss and Circuit Outages.* Network consisted of 10,000 T-1 circuits which transitioned to 1,000 Ethernet Circuits. * Dispatched Field Technicians to the proper cell site to have equipment replaced in order to maintain the wireless backhaul transport to the MSC. * Informed Senior management of any outages, maintenance troubleshooting issues, and e-mailed all Tier 2 Engineers and Operational managers of completed and partial maintenance status.

    • IT Technician
      • Jun 2000 - Sep 2009
      • Malvern, PA

      * Successfully achieved 24 x 7 proactive monitoring the WAN for circuit connectivity between the Siemens Data Center and the retail customer without any errors or missed alerts. * Acted quickly and with extreme urgency to any circuit outages to minimize the customer impact to their network. * Supported all single and dual routed WAN links which includes: Frame Relay, T-1 circuits, and VPNs.* Supported and made basic configurations changes multiple Cisco routers and switches* Monitoring Tools and Troubleshooting Tools: CA Uncenter Console, NetScout, Concord, and Wireshark. * Troubleshoot and isolated network outages between Siemens Data Center and the retail customer. * Consistently met or exceed departmental and personal performance stats. * Total of 3 positions held: Network Operations Specialist ( I & II ), I.T Technician III and Programmer analyst I. * Data Center was the largest Health Care Data Center in the United States.

Education

  • 1988 - 1991
    Fox School of Business at Temple University
    BA, Business Administration
  • 2009 - 2016
    Montgomery County Community College
    Cisco Routing and Switching / CCNA Security
  • 1998 - 2000
    Computer Learning Center
    Information Technology and Network Administration

Suggested Services

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