Experience

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  Ortanique on the Mile

  • Hostess/Manager

    • Aug 1999 - Present

    • Supervise 30 staff members• Responsible for training, motivating, developing talent, discipline• Schedule dinning reservations and arrange parties and special services• Assign work tasks and coordinate activities of dining room staff to ensure prompt and courteous service • Inspect dining room serving stations for neatness and cleanliness• Place orders for table linens and other dining room supplies for tables and serving stations• Perform a wide range of general office functions• Utilized Open Table system for reservations, POS servers station• Greet guest, escort them to tables, and provide menus• Coordinate different events weddings, special occasions celebrations, institutional/charitable, along with business meetings • Supervised staff responsible for interviewing, hiring, training, scheduling, inventory• Closing bar bank lunch and dinner, all reports at night

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  Normans restaurant

  • Head hostess

    • Jan 1999 - May 2007

    • January 1999- May 2007Maitre D’ Coral Gables, Florida• Responsible for up to 20 servers at fine dining restaurant with a combined capacity of 257• James Beard Award-Winning restaurant under notable Chef Norman Van Aken in his flagship• Utilized Blue Skies Hospitality system for reservations and Open Table• Handled telephone communication, reservations and event coordination • Supervised and coordinated activities for dining room staff to provide fast and courteous service to guest • Greet guest, escort them to tables, and provide menus

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  Charade Restaurant

  • Coral Gables, Florida, 33134

  • Owner

    • Aug 1991 - Oct 1995
    • Coral Gables, Florida, 33134

    Charade Restaurant August 1991- 1995Owner Coral Gables, Florida• Successfully managed and grew the existing business• Supervised 40 staff members, continually developing and motivating• Managed financial operations including the analysis of monthly profit and loss statements, inventory control, payroll, sales, and banking and tax returns• Proficient in the use of Windows and excel. • Oversaw all aspects of the restaurant including procurement, public relations, promotions

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  Hopital Herold Assistance Publique Paris

  • Adjoint Administratif

    • Jan 1970 - Jul 1991