Experience

• 

  Bristol Law Centre

  • United Kingdom
  • Legal Services
  • 1 - 100 Employee

  • Legal Advocacy Support Project (LASP) Coordinator and Caseworker

    • Jul 2023 - Present

  • Welfare Benefits Caseworker and Project Support Officer

    • Jul 2022 - Jul 2023

  • Advocacy Volunteer

    • Nov 2020 - Jul 2022

    I was selected to be an Advocacy Volunteer on the pro bono Legal Advocacy Support Project, providing clients with legal services at every stage of their PIP and WCA appeals to the Department of Work and Pensions. My responsibilities include drafting submissions and representing clients at the Tribunal.

  • Casework Administrative Assistant (Welfare Benefits)

    • Oct 2021 - Apr 2022

    I support with all aspects of appeals for Universal Credit and Personal Independence Payment. I interact with clients from the start of their appeal, drafting letters informing them about the appeals process, contact local GP practices to acquire Medical Records under the Data Protection Act, and provide general administrative support to caseworkers in the Welfare Benefits department. I am also responsible for end of case communications and collecting client feedback. I began working part time in this role one day a week, however, in January increased my capacity to two days a week. This involved taking on more responsibility, including development of the LASP project for volunteers, and community engagement.

• 

  University of Bristol Environmental and Energy Law Society

  • Bristol, England, United Kingdom

  • General Secretary

    • Apr 2021 - Jul 2022
    • Bristol, England, United Kingdom

• 

  The Ralph (Veterinary Referral Centre)

  • HR Operations Assistants

    • Jul 2019 - Aug 2020

    I manage all of the day to day HR operations, including communication with and onboarding of new starters, booking annual leave and CPD, probationary reviews, contracts, and helping to uphold our culture within every tier of the organisation.I developed and implemented a company-wide HR system from scratch, which is now used by a team of over 120 employees.I have developed relevant and transferable skills including team management, dispute and grievance resolution, and have deepened my understanding of employment law and contracts.

• 

  Explore Learning

  • Bristol, United Kingdom

  • Tutor

    • Mar 2017 - Sep 2018
    • Bristol, United Kingdom

    I tutored children between the ages of 5 and 14 part time alongside my degree in Philosophy. I developed my leadership and customer service skills.