Experience

• 

  CCA Inc. - Corporate Counseling Associates, Inc.

  • NYC

  • Senior Vice President

    • Feb 1990 - Present
    • NYC

    I am a Senior Team member responsible for contributing to the strategic direction and growth of CCA Inc. CCA is a human resources consulting firm delivering innovative services to help our clients improve employee and organizational performance. CCA solutions incorporate EAP, Learning & Development, Coaching and HR Consulting. Located in NYC, CCA's mission for over 30 years has been to help employees and organizations manage personal and professional challenges that impede success.My three areas of focus include:►Account Services – manage top revenue accounts, lead retention and expansion efforts. Consistently exceed retention and upsell goals. ►Business Development – consistently increase revenue growth. Present firm capabilities, close on new business, negotiate contracts and implement services.►Marketing - implement marketing initiatives to support sales, including creation of collateral materials, managing website and social media and networking events. Successfully niche marketed to various industries.

• 

  Managed Health Network

  • NYC

  • Account Manager

    • 1986 - 1990
    • NYC

    I was an Account Manager for a global EAP & Managed Behavioral Health Care firm, which provided services for 1.5 million employees at 300 client organizations. I managed global accounts totaling over 3 million in annual revenue. I consulted with HR on a range of workforce topics including performance, crisis, balancing work and life, employee relations challenges, behavioral health issues, diversity & inclusion, employee resilience and risk assessments.